At a Glance
- Tasks: Provide top-notch People services and support managers and employees throughout their journey.
- Company: Join Arcadis, a global leader in sustainable design and consultancy.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for personal growth.
- Other info: Be part of a diverse team committed to equality and innovation.
- Why this job: Make a real impact by enhancing employee experiences and driving positive change.
- Qualifications: Experience in HR or People Services and a passion for improving processes.
The predicted salary is between 30000 - 40000 £ per year.
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life.
Everyone has an important role to play.
With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.
Role description
The People Advisor plays a key role in delivering a high-quality, customer-focused People service across the UK, Ireland and Nordics.
The role acts as a trusted advisor to managers and employees on People policies, processes and programmes, ensuring consistency, compliance and an exceptional employee experience throughout the employee lifecycle.
Working closely with the People Services Manager, People Partners, Global Shared Service Centre (GSSC) and Centres of Excellence, the People Advisor supports the effective delivery of People Services, drives continuous improvement initiatives and identifies opportunities to simplify processes, improve efficiency and enhance service delivery across the region.
- Role accountabilities
- People Services Delivery
- Provide timely and accurate advice to managers and employees on People policies, processes and procedures.
- Support the delivery of high-quality People Services across the employee lifecycle, including onboarding, contractual changes, family leave, mobility, organisational changes and offboarding.
- Act as a key point of contact for managers and employees, ensuring queries are resolved efficiently and consistently.
- Signpost and escalat e employee relations matters to the appropriate Employee Relations COE where required.
- Ensure compliance with company policies, governance requirements and employment legislation.
- Shared Services Governance & Capability
- Work closely with the GSSC to ensure the business receives an efficient, accurate and customer-focused People Administration service.
- Act as an escalation point for complex operational queries and process-related issues.
- Partner with GSSC Team Leaders to build capability and improve knowledge within the Shared Services team.
- Monitor service quality and identify opportunities to improve service delivery and customer satisfaction.
- Process Improvement & Employee Experience
- Identify opportunities to simplify, standardise and automate People processes.
- Lead and support initiatives that improve efficiency, service delivery and employee experience.
- Support the implementation of new systems, tools and technologies within the People function.
- Develop guidance materials, process documentation and knowledge articles to support managers and employees.
- Promote a continuous improvement culture across People Services.
- Projects & Change Support
- Support organisational initiatives including restructures, acquisitions, integrations, office moves and transformation programmes.
- Coordinate People-related activities to ensure a smooth employee experience during periods of change.
- Work collaboratively with People Partners, Centres of Excellence and business stakeholders to deliver key People projects.
- Subject Matter Expertise
- Develop specialist knowledge in designated People Services areas such as Global Mobility, Family-Friendly Policies, Benefits Administration or Workforce Administration.
- Act as a subject matter expert, supporting managers, employees and the wider People function.
- Manage Global Mobility processes, including Skilled Worker visas, sponsorship requirements, visa extensions and liaison with external immigration providers.
- Prepare employee documentation, guidance and communications relating to assigned specialist areas.
- Data, Reporting & Governance
- Maintain accurate employee data and support data integrity initiatives.
- Analyse People data and trends to identify service improvements and areas of focus.
- Support audits, compliance activities and governance requirements.
- Produce reports and insights to support decision-making within the People function.
Qualifications & Experience
- Strong People Operations, HR Shared Services or People Advisory experience within a fast-paced, customer-focused environment.
- Experience supporting managers and employees across the full employee lifecycle.
- Sound understanding of People policies, processes and employment practices.
- Experience working with HR systems, case management tools and people data.
- Demonstrable experience driving process improvements and service enhancements.
- Excellent stakeholder management and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Analytical and data-driven approach to problem-solving and decision-making.
- Experience supporting multi-country populations would be advantageous.
- Experience of Global Mobility and immigration processes would be advantageous.
- CIPD Level 5 or Level 7 qualified (or working towards qualification) would be considered an advantage.
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best.
We believe everyone's contribution matters.
It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet.
Make your mark on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions.
Our ambition is to be an employer of choice and provide a great place to work for all our people.
We believe that by working together diverse people with different experiences develop the most innovative ideas.
Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race.
A diverse and skilled workforce is essential to our success.
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People Services Advisor employer: Poutrix
At Arcadis, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration across our UK-wide Ground Investigation team. With flexible location options in vibrant cities like Glasgow, Edinburgh, and Birmingham, we provide our employees with opportunities for professional growth, a strong commitment to health and safety, and a focus on equality, diversity, and inclusion. Join us to lead impactful projects while developing your skills and building meaningful relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land People Services Advisor
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Poutrix!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Poutrix.
We think you need these skills to ace People Services Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Poutrix. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Poutrix and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Poutrix. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Poutrix's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Poutrix
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Poutrix.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Poutrix will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Poutrix and how you would contribute to adapting HR strategies.
