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For Companies At a Glance
- Tasks: Help customers find their perfect fit and provide personalised guidance.
- Company: Pour Moi, a brand dedicated to empowering confidence through beautiful lingerie.
- Benefits: Competitive pay, generous holiday, and supportive training provided.
- Other info: Inclusive environment welcoming applications from all backgrounds, including those returning to work.
- Why this job: Make a real difference in customers' lives by helping them feel confident and comfortable.
- Qualifications: Strong people skills and a passion for customer service; experience in lingerie retail is a plus.
The predicted salary is between 26700 - 28700 £ per year.
At Pour Moi, the passion and ambition of our people have shaped who we are for almost 18 years. Our mission is to help customers feel confident and empowered in their own skin, through beautifully designed lingerie that celebrates every body. We believe shopping for lingerie should feel supportive, uplifting and personal — never rushed, never intimidating.
We are committed to creating an inclusive and welcoming environment that reflects the diversity of our customers and colleagues. We actively encourage applications from people returning to work, or those looking to bring their experience and people skills into a new, meaningful customer‑focused role.
The Role
This is a highly personal and consultative customer experience role, where you will:
- Support customers in finding the perfect fit, offering thoughtful, personalised guidance based on their individual needs
- Deliver a calm, comfortable and confidence‑building bra fitting experience
- Use your understanding of people and your communication skills to help customers feel at ease during private fittings
- Share styling advice on fits, shapes and fabrics that enhance comfort and confidence
- Support with stock management and merchandising in store
- Operate the till and ensure a smooth and welcoming store experience
- Represent the Pour Moi brand through warm, professional and empathetic customer interactions
This is not a high‑pressure sales environment — success comes from trust, care and genuine connection with customers.
Who you are
We are looking for someone who enjoys working closely with people and takes pride in delivering a thoughtful, high‑quality service experience. You will likely be someone who:
- Brings strong interpersonal skills and confidence in one‑to‑one conversations
- Has empathy, discretion and emotional awareness when supporting customers
- Enjoys helping people feel comfortable, confident, and understood
- Communicates naturally and warmly, even in sensitive situations
- Has an organised and calm approach to their work
- Is enthusiastic to learn about products and share that knowledge with customers
Experience in bra fitting or lingerie retail is welcome but not essential — we provide full training for the right person.
Please note: Due to the nature of our store environment, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1 of the Equality Act 2010.
What we offer
- 37.5 hours per week
- £13.80 per hour
- 33 days holiday
Store Assistant (Fitting Consultant) employer: Pour Moi Ltd
Contact Detail:
Pour Moi Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant (Fitting Consultant)
✨Tip Number 1
Get to know the brand! Before your interview, dive into Pour Moi's mission and values. Understanding their passion for empowering customers will help you connect during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about personal connections, think of examples from your past where you've made someone feel comfortable or confident. Share these stories during your interview to highlight your interpersonal skills.
✨Tip Number 3
Be yourself! Pour Moi values authenticity, so don’t be afraid to let your personality shine through. Show them how your unique approach to customer service can create a warm and welcoming atmosphere in-store.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy!
We think you need these skills to ace Store Assistant (Fitting Consultant)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for helping customers shine through in your application. We want to see how you connect with our mission of empowering people through beautifully designed lingerie.
Be Personal: Since this role is all about personal connections, make sure to share any relevant experiences where you've made someone feel comfortable and understood. We love hearing about those moments!
Keep It Warm and Friendly: Use a warm tone in your writing. We’re looking for someone who can communicate naturally, so let your personality come through in your application. Remember, it’s all about building trust and connection!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Pour Moi Ltd
✨Know the Brand
Before your interview, take some time to really understand Pour Moi's mission and values. Familiarise yourself with their products and the unique customer experience they aim to provide. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your People Skills
Since this role is all about personal interactions, be ready to demonstrate your interpersonal skills. Think of examples from your past experiences where you've successfully helped someone feel comfortable or confident. This could be in any setting, not just retail!
✨Practice Empathy
Empathy is key in this role. Prepare to discuss how you would handle sensitive situations with customers. You might want to role-play common scenarios, like a customer feeling unsure about their size, to show how you would approach these moments with care and understanding.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your genuine interest in the role and the company. You could ask about their training process for new hires or how they ensure a supportive environment for both customers and staff.