Assistant Store Manager

Assistant Store Manager

Birmingham Full-Time 16200 - 19200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the store team while enhancing customer experiences daily.
  • Company: Join Poundland, a retail powerhouse with over 900 stores and a commitment to excellence.
  • Benefits: Enjoy a competitive salary, professional development, and generous holiday allowances.
  • Why this job: Make a real impact in a vibrant retail environment while growing your career.
  • Qualifications: No specific qualifications required; just bring your passion for leadership and customer service.
  • Other info: Flexible scheduling and a culture that values work-life balance.

The predicted salary is between 16200 - 19200 £ per year.

Assistant Store Manager Opportunity

Lead, inspire, and excel – creating amazing value every day!

As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You’re assuming a pivotal role in shaping the experiences of both your team and the customers’ journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.

Salary: Up To £27,144.94 + Benefits

Contract Type: Full Time

Working Pattern: Permanent

Hours: 40.0

Why Choose Us?

  • A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
  • Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
  • Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
  • Enhanced Family friendly benefits and life assurance.
  • In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
  • All year-round initiatives to recognise and reward our colleagues.
  • Access to Employee Assistance to support your well-being.

Your Impact

Love our customers:

  • Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards.
  • Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our ‘two is a queue’ initiative in mind.

Care For Our Colleagues:

  • Create a safe environment for your team and ensure all policies and procedures are followed.
  • Work alongside the Store Manager to help support the team around you.
  • Managing new colleagues’ inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.

Protect The Pounds (and Euros):

  • Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved.
  • Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.

Ready to Join Us?

This opportunity is for those ready to make an impact in a vibrant retail environment. We’d love to hear from you if you’re driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us.

About Us…

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.

By living our behaviours every day, we’ve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Sales and Business Development

Industries

  • Retail

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Assistant Store Manager employer: Poundlandcareers

At Poundland, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values our colleagues and customers alike. With comprehensive professional development opportunities, including the chance to pursue a Retail Manager Level 3 qualification, and a commitment to work-life balance through four-week advance rotas, we ensure our team members thrive both personally and professionally. Join us in a rewarding retail environment where your contributions are recognized, and enjoy benefits like enhanced family-friendly policies, generous holiday allowances, and exclusive discounts, all while making a meaningful impact in the community you serve.
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Contact Detail:

Poundlandcareers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarize yourself with our core values: love our customers, care for our colleagues, and protect the pounds. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with our mission.

✨Tip Number 2

Showcase your leadership skills by discussing any previous experiences where you've inspired or motivated a team. Highlighting specific examples of how you've driven sales or improved customer service will resonate well with us.

✨Tip Number 3

Prepare to discuss your merchandising strategies. We value creativity in showcasing products, so think about how you can present ideas that align with our brand while enhancing the shopping experience for customers.

✨Tip Number 4

Research our store's community involvement and be ready to share how you can contribute. Showing that you understand our impact on the local community will demonstrate your commitment to our values and mission.

We think you need these skills to ace Assistant Store Manager

Leadership Skills
Customer Service Excellence
Team Management
Sales Strategy Development
Merchandising Skills
Communication Skills
Coaching and Training
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Conflict Resolution
Financial Acumen
Inventory Management

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Assistant Store Manager position. Understand the key responsibilities and how your experience aligns with them, especially in customer service and team leadership.

Tailor Your CV: Customize your CV to highlight relevant experiences that showcase your ability to lead a team, drive sales, and provide excellent customer service. Use specific examples that demonstrate your impact in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your commitment to customer service. Mention how you embody the core values of the company and how you can contribute to creating a positive environment for both customers and colleagues.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Poundlandcareers

✨Show Your Passion for Customer Service

As an Assistant Store Manager, your role revolves around delivering excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your commitment to making every customer's experience memorable.

✨Demonstrate Leadership Skills

You'll be a vital link between the Store Manager and the team, so it's important to showcase your leadership abilities. Discuss your experience in managing teams, training new colleagues, and fostering a positive work environment. Share specific instances where you inspired or motivated your team.

✨Understand the Business Metrics

Familiarize yourself with key retail metrics such as sales targets, shrinkage, and merchandising standards. Be ready to discuss how you can contribute to achieving these goals. Showing that you understand the commercial side of the business will set you apart.

✨Emphasize Your Creativity in Merchandising

The job requires a creative flair for merchandising. Prepare to talk about your past experiences with product displays and how you've used creativity to enhance customer engagement. Bring ideas on how you would merchandise products to showcase value effectively.

Assistant Store Manager
Poundlandcareers
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  • Assistant Store Manager

    Birmingham
    Full-Time
    16200 - 19200 £ / year (est.)

    Application deadline: 2027-03-02

  • P

    Poundlandcareers

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