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- Tasks: Support HR operations by managing paperwork and colleague details in a dynamic environment.
- Company: Join a vibrant team at a leading customer support centre in Walsall.
- Benefits: Enjoy competitive pay, free parking, exclusive discounts, and generous holiday allowance.
- Why this job: Make a real impact while developing your skills in a fast-paced, supportive workplace.
- Qualifications: HR admin experience is a plus; familiarity with Microsoft Office is essential.
- Other info: Flexible working options after training and opportunities for professional development.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a proactive and detail-oriented People Administrator to join our busy People Administration team. Based from our Customer Support Centre in Walsall, we offer flexibility to work on a hybrid basis after training. The role is a fixed term contract for 12 months.
As a People Administrator, you'll play a key role in supporting our HR operations by providing HR administrative assistance across Retail, Customer Support Centre, and Distribution Centre teams. This will involve:
- Processing new starter paperwork
- Updating colleague details
- Conducting Right to Work checks
- Handling bonus and pay review documentation
In a varied role with no two days being the same, you will thrive on working in a fast-paced environment whilst prioritising your workload, working as a team and autonomously when required. Excellent attention to detail is essential plus the ability to question when something doesn’t seem correct.
We uphold three core behaviours that guide all our actions:
- Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority.
- Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive.
- Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts.
Why choose us?
- Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue qualification through our apprenticeship programme.
- Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements.
- Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free.
- Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks.
- Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience.
- Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family’s needs.
- My Staff Shop: Gain exclusive discounts through our ‘My Staff Shop’ portal, saving on various products and services.
- Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family’s future.
- Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing.
- Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day’s holiday because we believe birthdays are important.
- Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement.
Your Impact and Responsibilities:
- Maintaining and updating the HR system with information on new or existing colleagues
- Assisting with the review and development of HR admin processes
- Administering HR-related documentation, such as offer letters, right-to-work letters, bonus/pay review letters and processing of new starter paperwork.
- Ensuring all right-to-work documents are verified and compliant.
- Producing and processing addendum to contracts and change of details letters for monthly paid promotions and transfers.
Skills and Knowledge:
- Experience working in an HR admin role is desirable.
- Experience of working in a fast-paced environment
- Working knowledge of Microsoft Office packages, including Word, Excel, and PowerPoint
- Working knowledge of HR legislation and best practice is desirable.
People Administrator- 12 month FTC in Walsall employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administrator- 12 month FTC in Walsall
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and behaviours. This way, you can show how you align with their mission to 'Love Our Customers' and 'Care for Our Colleagues'.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to HR admin tasks, like processing new starter paperwork or handling right-to-work checks. We want you to feel confident and ready to shine!
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've caught mistakes in the past or improved processes. This will demonstrate that you can thrive in a fast-paced environment while keeping everything in check.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the team dynamics or how they support professional development. It shows you're genuinely interested and helps you figure out if it's the right fit for you.
We think you need these skills to ace People Administrator- 12 month FTC in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Administrator role. Highlight any relevant HR experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our core behaviours. Let us know why you’d be a great fit for StudySmarter!
Show Off Your Attention to Detail: Since attention to detail is key in this role, make sure your application is free from typos and errors. Double-check everything before hitting send – we love candidates who take pride in their work!
Apply Early!: We might close the vacancy early if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Poundland
✨Know Your HR Basics
Brush up on your knowledge of HR legislation and best practices. Being able to discuss these topics confidently will show that you’re serious about the role and understand the importance of compliance in HR operations.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in documentation or ensuring compliance with right-to-work checks, these stories will highlight your suitability for the role.
✨Demonstrate Your Proactivity
Think of instances where you took the initiative in previous roles. This could be streamlining a process or suggesting improvements. The People Administrator role requires someone who can work autonomously and as part of a team, so showcasing this quality is key.
✨Emphasise Your Customer-Centric Approach
Since the company values customer satisfaction, prepare to discuss how you’ve prioritised customer needs in your previous roles. Share specific examples of how you’ve gone above and beyond to support colleagues or customers, aligning with the company's core behaviours.
