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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and support store operations.
- Company: Join Poundland & Dealz, a leading discount retailer in the UK.
- Benefits: Enjoy a 10% discount, career development, and increasing holiday allowance.
- Why this job: Empower your team and create a welcoming environment for customers.
- Qualifications: Experience in team management and flexibility in working hours.
- Other info: Dynamic work culture with opportunities for personal growth and recognition.
Overview
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. They empower to deliver the best service and experience for our customers and colleagues, contributing to a welcoming store environment built on trust and respect.
What your day will look like
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Driving your individual development
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
Qualifications & Experience
- Experience managing a team of people? (Yes/No)
- Flexibility in working hours and availability
Company & Benefits
Poundland & Dealz is one of the UK\’s largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to \”create amazing value every day\” for our customers. We have about 18,000 colleagues across stores, distribution centres, and customer support centres. We value speed, resilience and a positive culture. Our three behaviours are: Love our customers, Care for our colleagues and Protect the Pounds & Euros.
- A Four-week induction programme
- Discount Card – 10% discount on most purchases in-store
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop – exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme
- Holiday Allowance – increasing by one day per year (up to 33 days)
- Birthdays: take the day off as an extra day of holiday
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Team Leader - 20 hour contract employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - 20 hour contract
✨Tip Number 1
Get to know the company culture! Before your interview, check out Poundland & Dealz's social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience managing teams and delivering excellent customer service.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've trained and developed colleagues in the past. Highlighting your ability to empower others will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your interest in the role.
We think you need these skills to ace Team Leader - 20 hour contract
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in managing a team. We want to see how you've empowered others and contributed to a positive work environment.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the values and behaviours we cherish at Poundland & Dealz. Show us how you love customers and care for colleagues!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Poundland
✨Know the Company Inside Out
Before your interview, take some time to research Poundland & Dealz. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and support a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or trained colleagues. Be ready to discuss how you can empower others to deliver excellent customer service.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle specific situations in the store. Think about scenarios related to customer service, team dynamics, and store operations. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training programmes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.