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- Tasks: Supervise store operations, manage shifts, and ensure excellent customer service.
- Company: Poundland & Dealz is a leading UK discount retailer with over 900 stores.
- Benefits: Enjoy a 10% discount, flexible hours, and increasing holiday allowance up to 33 days.
- Why this job: Join a fun, supportive team dedicated to providing amazing value and making a difference.
- Qualifications: Flexibility in working hours and a passion for customer service are essential.
- Other info: Celebrate your birthday with an extra day off each year!
The predicted salary is between 24000 - 36000 £ per year.
Poundland & Dealz is one of the UK\’s largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to \’create amazing value every day\’ for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient – #proudland.
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures.
A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun.
They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
What your day will look like:
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
You will need to be as flexible in the hours you can work. We may require you to work shifts.
We can offer you a range of benefits such as;
- A Four-week induction programme
- Discount Card – 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday
About Us
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don\’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.
We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros… By living our behaviours every day, we\’ve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!
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Created on 12/07/2025 by TN United Kingdom
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Store Supervisor (nights) employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor (nights)
✨Tip Number 1
Familiarise yourself with Poundland & Dealz's core values and behaviours. Understanding their commitment to customer service, colleague care, and financial responsibility will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in retail or supervisory roles, especially those that involved managing shifts or training staff. Be ready to share specific examples of how you've successfully led a team or improved store operations.
✨Tip Number 3
Demonstrate your flexibility and resilience by discussing how you've adapted to changing circumstances in past jobs. This is crucial for a Store Supervisor role, especially when working night shifts and managing diverse teams.
✨Tip Number 4
Prepare questions that show your interest in the company culture and team dynamics. Asking about how they promote a fun and supportive work environment can set you apart as a candidate who truly cares about being part of their team.
We think you need these skills to ace Store Supervisor (nights)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Store Supervisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous supervisory or management experience. Highlight any achievements in training, supporting colleagues, or improving store standards that demonstrate your capability for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you embody the behaviours Poundland values, such as caring for colleagues and loving customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Poundland
✨Understand the Company Culture
Before your interview, take some time to research Poundland & Dealz's values and culture. They emphasise fun, teamwork, and customer service, so be prepared to discuss how you align with these principles.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be expected to lead and support your team. Be ready to share examples of how you've successfully managed a team or handled challenging situations in previous roles.
✨Demonstrate Flexibility
The role requires flexibility in working hours. Highlight your willingness to adapt to different shifts and your experience in fast-paced environments to show that you're a good fit for the position.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about their training programmes, team dynamics, or how they measure success in the Store Supervisor role.
