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- Tasks: Supervise daily store operations, manage shifts, and support your team.
- Company: Join Poundland & Dealz, a leading UK discount retailer with over 900 stores.
- Benefits: Enjoy a 10% discount, flexible hours, and increasing holiday allowance up to 33 days.
- Why this job: Be part of a fun, inclusive culture that values teamwork and customer service.
- Qualifications: No specific qualifications required; just bring your passion and flexibility!
- Other info: Celebrate your birthday with an extra day off each year!
The predicted salary is between 24000 - 36000 £ per year.
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Poundland & Dealz is one of the UK\’s largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to \’create amazing value every day\’ for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient – #proudland.
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures.
A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun.
They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
What your day will look like:
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
You will need to be as flexible in the hours you can work. We may require you to work shifts.
We can offer you a range of benefits such as;
- A Four-week induction programme
- Discount Card – 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday
About Us
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don\’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.
We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros… By living our behaviours every day, we\’ve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!
#J-18808-Ljbffr
Store Supervisor employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with Poundland & Dealz's core values and behaviours. Understanding their commitment to customer service, colleague care, and financial responsibility will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to coach and support colleagues will resonate well with the Store Supervisor role.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. Since the role requires working various shifts, demonstrating your willingness to accommodate different schedules can set you apart from other candidates.
✨Tip Number 4
Research common challenges faced in retail management and think about how you would address them. Being prepared with solutions shows initiative and a proactive mindset, which is highly valued in a supervisory position.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Store Supervisor. Tailor your application to highlight relevant experiences that align with these duties.
Showcase Leadership Skills: Emphasise any previous experience in leadership or supervisory roles. Provide specific examples of how you've trained, supported, or developed team members in past positions.
Highlight Customer Service Experience: Since customer service is key at Poundland & Dealz, include examples of how you've provided excellent service in previous roles. Mention any strategies you used to enhance customer satisfaction.
Express Your Passion: Convey your enthusiasm for working in a fast-paced retail environment. Share why you want to be part of Poundland & Dealz and how you can contribute to their mission of creating amazing value every day.
How to prepare for a job interview at Poundland
✨Show Your Passion for Customer Service
Poundland & Dealz values customer experience highly. Be prepared to share examples of how you've gone the extra mile for customers in previous roles. This will demonstrate that you align with their vision of creating amazing value every day.
✨Highlight Your Team Leadership Skills
As a Store Supervisor, you'll be guiding and supporting your colleagues. Discuss your experience in training or mentoring others, and how you foster a positive team environment. This will show that you can contribute to their culture built on trust and respect.
✨Demonstrate Flexibility and Resilience
The role requires adaptability in working hours and handling various tasks. Share instances where you've successfully managed shifting priorities or dealt with challenges in a fast-paced environment. This will highlight your ability to thrive under pressure.
✨Emphasise Your Organisational Skills
Planning and organising are key aspects of the Store Supervisor role. Prepare to discuss how you manage your time and tasks effectively, ensuring store standards are met. This will illustrate your capability to keep operations running smoothly.
