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- Tasks: Supervise daily store operations, manage shifts, and support your team.
- Company: Join Poundland & Dealz, a leading UK discount retailer with over 900 stores.
- Benefits: Enjoy a 10% discount, flexible hours, and increasing holiday allowance up to 33 days.
- Why this job: Be part of a fun, inclusive culture that values teamwork and customer service.
- Qualifications: No specific qualifications required; just bring your passion and flexibility!
- Other info: Celebrate your birthday with an extra day off each year!
The predicted salary is between 24000 - 36000 £ per year.
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Poundland & Dealz is one of the UK\’s largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to \’create amazing value every day\’ for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient – #proudland.
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures.
A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun.
They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
What your day will look like:
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
You will need to be as flexible in the hours you can work. We may require you to work shifts.
We can offer you a range of benefits such as;
- A Four-week induction programme
- Discount Card – 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday
About Us
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don\’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.
We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros… By living our behaviours every day, we\’ve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!
#J-18808-Ljbffr
Store Supervisor employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with Poundland & Dealz's core values and behaviours. Understanding their commitment to customer service, colleague care, and financial responsibility will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to train and support colleagues will resonate well with the Store Supervisor role.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. Since the role requires working various shifts, demonstrating your willingness to accommodate different schedules can set you apart from other candidates.
✨Tip Number 4
Research common challenges faced in retail management and think about how you would address them. Being prepared with solutions shows initiative and a proactive mindset, which is highly valued in a supervisory position.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Store Supervisor. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous supervisory or retail experience. Mention specific examples where you successfully managed a team, improved store performance, or enhanced customer service.
Showcase Your Skills: Make sure to include key skills that are important for the role, such as leadership, communication, and problem-solving. Use concrete examples to demonstrate how you've applied these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Poundland & Dealz and how you can contribute to their mission of providing amazing value.
How to prepare for a job interview at Poundland
✨Show Your Passion for Customer Service
As a Store Supervisor, you'll be at the forefront of customer interaction. Make sure to express your enthusiasm for providing excellent service and share examples of how you've gone the extra mile for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams or projects. Discuss how you've successfully trained or supported colleagues in the past, as this role requires you to coach and guide your team effectively.
✨Be Prepared for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you had to deal with difficult situations, such as handling customer complaints or managing staff conflicts.
✨Understand the Company Culture
Familiarise yourself with Poundland & Dealz's values and behaviours. Be ready to discuss how you align with their mission of creating amazing value and fostering a fun, friendly environment for both customers and colleagues.
