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For Companies At a Glance
- Tasks: Lead and inspire your team while delivering exceptional customer service every day.
- Company: Join a dynamic retail company that values its employees and customers.
- Benefits: Enjoy competitive pay, professional development, and generous holiday allowances.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible rotas and a supportive work environment focused on your well-being.
The predicted salary is between 28800 - 43200 £ per year.
Lead, inspire, and excel – creating amazing value every day! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You are assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.
Why Choose Us?
- A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
- Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
- Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
- Rota’s are scheduled four weeks in advance, creating a culture that cares for your life outside of work.
- Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
- Enhanced family-friendly benefits and life assurance.
- In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
- All year-round initiatives to recognise and reward our colleagues.
- Access to Employee Assistance to support your well-being.
Your Impact:
Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – Keeping our 'two is a queue' initiative in mind.
Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
Assistant Store Manager in Solihull employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Solihull
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and how they treat their customers and colleagues. This will help you align your answers with what they care about, showing that you're a perfect fit for the Assistant Store Manager role.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about loving customers, think of examples where you've gone above and beyond in previous jobs. Be ready to share these stories during your interview to demonstrate your commitment to excellent service.
✨Tip Number 3
Show off your leadership skills! As an Assistant Store Manager, you'll be supporting your team and driving their development. Prepare to discuss how you've successfully managed or trained others in the past, highlighting your ability to create a safe and supportive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and contributing to our success right from the start.
We think you need these skills to ace Assistant Store Manager in Solihull
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working with customers and leading a team. Share specific examples of how you've gone above and beyond in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager position. Highlight relevant experience that showcases your leadership skills and customer service excellence. We’re looking for those who can inspire and motivate others!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get a lot of applications, so get yours in as soon as you can through our website. We can’t wait to hear from you!
How to prepare for a job interview at Poundland
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product offerings, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance customer experiences.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed or inspired a team in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for customers, aligning with the company's core value of loving their customers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store’s culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
