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- Tasks: Lead a dynamic team, ensuring top-notch service and a fun store environment.
- Company: Join a supportive retail team that values trust and respect.
- Benefits: Enjoy discounts, career development, and extra holiday for your birthday.
- Why this job: Empower your colleagues while making customers smile every day.
- Qualifications: Leadership skills and a passion for customer service.
- Other info: Four-week induction and opportunities for apprenticeships and growth.
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun. They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
What your day will look like:
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Driving your individual development
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
Benefits:
- A Four-week induction programme
- Discount Card - 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop - exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing - employee assistance programme to support you
- Holiday Allowance - increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday
Team Leader in Frome employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Frome
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers and employees. This will help you tailor your answers to show you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Team Leader, especially around coaching and supporting colleagues.
✨Tip Number 3
Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of providing the best experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Team Leader in Frome
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading teams or managing shifts. We want to see how you've coached and guided others, so share specific examples that demonstrate your ability to promote a positive environment.
Be Customer-Focused: Remember, our goal is to provide the best service in town! In your application, mention how you've gone above and beyond for customers in previous roles. This will show us that you understand the importance of customer experience and are ready to contribute to our culture.
Keep It Organised: Just like planning and organising is key in-store, it’s important to keep your application clear and structured. Use headings, bullet points, and concise language to make it easy for us to read and find the information we need about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the benefits we offer right there!
How to prepare for a job interview at Poundland
✨Know the Role Inside Out
Make sure you understand what being a Team Leader involves. Familiarise yourself with the daily tasks like managing shifts, coaching colleagues, and ensuring top-notch customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed a project in the past. Highlight your ability to delegate tasks and support your colleagues, as these are key aspects of the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service
Since providing the best experience for customers is crucial, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would promote a welcoming store environment and contribute to a culture of trust and respect.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
