At a Glance
- Tasks: Lead a team to deliver amazing customer experiences and support your colleagues.
- Company: Join Poundland & Dealz, a leading discount retailer with a fun and dynamic culture.
- Benefits: Enjoy discounts, career development, health support, and extra holiday for your birthday.
- Why this job: Make a real impact while having fun in a supportive and inclusive environment.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours and opportunities for personal growth in a thriving retail environment.
The predicted salary is between 28800 - 43200 £ per year.
Want to join 'Our Land'? Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient.
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun. They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
What your day will look like:
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Driving your individual development
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
You will need to be as flexible in the hours you can work. We may require you to work shifts.
We can offer you a range of benefits such as:
- A Four-week induction programme
- Discount Card – 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop – exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.
It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros. By living our behaviours every day, we've created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!
Team Leader in Edgware employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Edgware
✨Tip Number 1
Get to know the company culture! Before your interview, check out Poundland & Dealz's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of 'Our Land'.
✨Tip Number 2
Practice your responses! Think about how your experiences align with the role of Team Leader. Use examples that highlight your ability to support and develop colleagues while ensuring a great customer experience. We want to see your passion shine through!
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires shift work, be prepared to discuss your availability and how you can adapt to the fast-paced environment at Poundland & Dealz. Show us that you can handle whatever comes your way!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows that you’re keen to join the team.
We think you need these skills to ace Team Leader in Edgware
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about joining our team and contributing to our mission of creating amazing value every day.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Team Leader role. Highlight any previous experience in retail or leadership that showcases your ability to support and develop colleagues.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your points are easy to read and understand. Avoid jargon and focus on what makes you a great fit for our store environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Poundland
✨Know the Company Culture
Before your interview, take some time to understand Poundland & Dealz's culture. They value fun, hard work, and a commitment to customer service. Show that you resonate with their values by sharing examples of how you've contributed to a positive team environment in the past.
✨Demonstrate Leadership Skills
As a Team Leader, you'll be expected to coach and guide colleagues. Prepare specific examples of how you've successfully led a team or managed a project. Highlight your ability to delegate tasks effectively and support your team in achieving their goals.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about scenarios where you've had to deal with difficult customers or manage store operations under pressure. Practise articulating your thought process and the outcomes of your actions.
✨Show Flexibility and Resilience
Poundland & Dealz operates at pace, so it's crucial to demonstrate your flexibility and resilience. Share experiences where you've adapted to changing circumstances or worked outside your comfort zone. This will show that you're ready to thrive in a dynamic retail environment.