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For Companies At a Glance
- Tasks: Lead and coach your team to deliver outstanding customer service every day.
- Company: Join a leading discount retailer known for its fun and respectful work culture.
- Benefits: Enjoy great employee perks, a four-week induction, and career development opportunities.
- Why this job: Make a real difference in customers' lives while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for delivering excellent customer service.
- Other info: Dynamic work environment with plenty of room for growth and advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading discount retailer based in the UK is seeking a Supervisor to support store management, ensuring exceptional customer experiences. The role involves managing shifts, training staff, and maintaining store standards within a fun and respectful environment.
Suitable candidates should possess strong leadership skills and be passionate about customer service. This position offers a four-week induction, significant employee benefits, and opportunities for career development.
Store Team Leader: Lead, Coach & Deliver Great Service in Braintree employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader: Lead, Coach & Deliver Great Service in Braintree
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer service. We want to hear about your experiences, so be ready to share them in a way that highlights your passion for great service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can set the tone for a positive conversation about how you can lead and coach others in the store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Team Leader: Lead, Coach & Deliver Great Service in Braintree
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've led teams in the past and created a positive environment for both staff and customers.
Emphasise Customer Service Passion: Let us know why you’re passionate about customer service! Share specific examples of how you've gone above and beyond to ensure customers have a great experience in your previous roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Poundland
✨Know the Company Inside Out
Before your interview, make sure you research the retailer thoroughly. Understand their values, mission, and what sets them apart in the discount retail market. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Customer Service Passion
Since the role focuses on delivering exceptional customer experiences, be ready to discuss your passion for customer service. Share specific instances where you've gone above and beyond for customers, and how you plan to instil that same dedication in your team.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the store's culture, training programmes, and career development opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
