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- Tasks: Lead a team, support colleagues, and ensure an amazing customer experience.
- Company: Join Poundland & Dealz, one of the UK's largest discount retailers.
- Benefits: Enjoy discounts, career development, and extra holiday for your birthday.
- Why this job: Be part of a fun, dynamic team making a real impact every day.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours with opportunities for growth and development.
The predicted salary is between 25000 - 30000 £ per year.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient - #proudland.
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun. They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
What your day will look like:
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Driving your individual development
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
About the company: Poundland & Dealz is one of the UK's largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to 'create amazing value every day' for our customers. You will need to be as flexible in the hours you can work. We may require you to work shifts.
Benefits:
- A Four-week induction programme
- Discount Card - 10% discount on most purchases in-store, including PEP & CO
- Family-friendly benefits
- Loyal service awards
- My Staff Shop - exclusive discount portal
- Apprenticeships & Career Development
- Life assurance cover
- Health & wellbeing - employee assistance programme to support you
- Holiday allowance - increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day's holiday
Team Leader in Birmingham employer: Poundland
Contact Detail:
Poundland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Poundland & Dealz's social media and website. Understanding their values and vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to support and develop colleagues.
✨Tip Number 3
Be prepared for situational questions! They might ask how you'd handle specific scenarios in the store. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar as they make their decision.
We think you need these skills to ace Team Leader in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the role shine through! We want to see how excited you are about being a Team Leader and how you can contribute to our fun and hardworking culture.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience in training and supporting colleagues, as well as your ability to create a welcoming environment. We love seeing how you align with our values!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Poundland
✨Know the Company Culture
Before your interview, take some time to understand the company culture at Poundland & Dealz. They value fun, resilience, and teamwork, so think about how you can demonstrate these qualities in your answers.
✨Showcase Your Leadership Skills
As a Team Leader, you'll be expected to train and support your colleagues. Prepare examples of how you've successfully led a team or coached someone in the past. Be ready to discuss specific situations where you made a positive impact.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing shifts or dealing with deliveries. Practice answering these types of questions by thinking through potential scenarios and how you would approach them.
✨Highlight Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Share examples of times when you've adapted to changing circumstances or worked outside of your usual hours to meet team needs.