At a Glance
- Tasks: Provide expert HR advice and manage employee relations cases in a dynamic retail environment.
- Company: Join a forward-thinking company with a focus on employee wellbeing and development.
- Benefits: Enjoy discounts, extra holiday for your birthday, and a chance to earn bonuses.
- Other info: Hybrid working model with excellent training and career growth opportunities.
- Why this job: Make a real impact on employee experiences while growing your career in HR.
- Qualifications: Experience in employee relations and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an Employee Relations Advisor to join the People team, based from our Customer Support Centre in Walsall. The role will work on a hybrid basis. The Employee Relations Advisor will provide employee relations advice and guidance to our network of retail stores and manage a high-volume employee relations caseload in accordance with Company policy, procedures and best practice.
Responsibilities
- Provide consistent expert advice to the store network and Area Managers on HR policy and procedures.
- Advise predominately over the phone and via email on all HR casework such as absence, performance, grievance, disciplinary and contractual queries.
- Produce accurate HR casework documentation to a high standard in line with the service level agreement.
- In conjunction with the team, highlight any trends or inconsistencies to be used in identifying opportunities for continuous improvement.
Qualifications
- Strong experience of working in an Employee Relations Advisor role from within a multi-sited and fast-paced environment.
- Proven experience of managing a large employee relations caseload including absence, performance, grievance, disciplinary cases.
- Ability to prioritise high volume workload with an awareness of implication in respect of cost and risk.
- Strong communication skills with the ability to present recommendations in a confident and business-like manner.
- The ability to identify opportunities for continuous improvement that will impact on business performance, productivity and the development of HR within the business.
Benefits
- 10% employee discount card with increased discount events over the year.
- Celebrate your birthday, you’ll get an extra day off for your birthday.
- 28 days holiday a year inc banks, rising by one day a year up to 33 days.
- Annual bonus scheme, with the opportunity to earn up to 10% of your base salary.
- Free parking onsite.
- We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
- My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
- For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
- Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
- Plus, life assurance, loyalty service awards and people's pension.
Bring your energy, teamwork, and get stuck in approach — and we’ll help you build your career with us! We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.
Employee Relations Advisor in Walsall employer: POUNDLAND LIMITED
Join our dynamic People team as an Employee Relations Advisor at our Customer Support Centre in Walsall, where we prioritise employee wellbeing and professional growth. Enjoy a supportive work culture that values inclusivity, offers extensive training opportunities, and provides generous benefits such as a 10% employee discount, additional holiday for your birthday, and access to financial resources. With a commitment to continuous improvement and a focus on teamwork, we empower you to thrive in your career while making a meaningful impact within our retail network.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor in Walsall
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at POUNDLAND LIMITED!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at POUNDLAND LIMITED.
We think you need these skills to ace Employee Relations Advisor in Walsall
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at POUNDLAND LIMITED. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to POUNDLAND LIMITED and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at POUNDLAND LIMITED. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to POUNDLAND LIMITED's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at POUNDLAND LIMITED
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with POUNDLAND LIMITED.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at POUNDLAND LIMITED will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact POUNDLAND LIMITED and how you would contribute to adapting HR strategies.
