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- Tasks: Provide expert HR advice and manage employee relations cases for retail stores.
- Company: Join a dynamic People team in a hybrid role at our Customer Support Centre.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in employee relations while developing your HR skills.
- Qualifications: Experience in employee relations and strong communication skills required.
- Other info: Fast-paced environment with opportunities for continuous improvement and career advancement.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for an Employee Relations Advisor to join the People team, based from our Customer Support Centre in Walsall. The role will work on a hybrid basis.
The Employee Relations Advisor will provide employee relations advice and guidance to our network of retail stores, and manage a high-volume employee relations caseload in accordance with Company policy, procedures and best practice.
As Employee Relations Advisor, you will:
- Provide consistent expert advice to the store network and Area Managers on HR policy and procedures.
- Advise predominately over the phone and via email on all HR casework such as absence, performance, grievance, disciplinary and contractual queries.
- Produce accurate HR casework documentation to a high standard in line with the service level agreement.
- In conjunction with the team, highlight any trends or inconsistencies to be used in identifying opportunities for continuous improvement.
We are looking for someone with:
- Strong experience of working as an Employee Relations Advisor in a multi-sited and fast-paced environment.
- Proven experience of managing a large employee relations caseload including absence, performance, grievance, and disciplinary cases.
- Ability to prioritise a high volume workload with an awareness of implications in respect of cost and risk.
- Strong communication skills with the ability to present recommendations in a confident and business-like manner.
- The ability to identify opportunities for continuous improvement that will impact on business performance, productivity and the development of HR within the business.
Employee Relations Advisor in Walsall employer: Poundland & Dealz
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Advisor in Walsall
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an Employee Relations Advisor.
✨Tip Number 2
Prepare for those tricky interview questions! Think about how you’d handle specific HR scenarios, like managing grievances or performance issues. We want to show that we can think on our feet and provide solid advice under pressure.
✨Tip Number 3
Don’t forget to showcase your achievements! When discussing your experience, highlight specific cases where you made a positive impact. We need to demonstrate our ability to manage a high-volume caseload effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team and contributing to our continuous improvement efforts.
We think you need these skills to ace Employee Relations Advisor in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Employee Relations Advisor role. Highlight your experience in managing employee relations cases and any relevant HR policies you've worked with. We want to see how your background fits our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how your skills can benefit our team. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since this role involves advising over the phone and via email, make sure your written application reflects your strong communication skills. Use clear language and a professional tone, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Poundland & Dealz
✨Know Your HR Policies Inside Out
Make sure you’re well-versed in the company’s HR policies and procedures. Brush up on key areas like absence management, performance issues, and grievance handling. This will help you provide informed answers and demonstrate your expertise during the interview.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully managed employee relations cases. Be ready to discuss how you handled grievances or disciplinary actions, and what the outcomes were. This shows you can apply your knowledge in practical scenarios.
✨Showcase Your Communication Skills
Since the role involves advising over the phone and via email, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your delivery and ensure you come across as professional and approachable.
✨Highlight Continuous Improvement Initiatives
Be prepared to discuss how you've identified trends or inconsistencies in previous roles and what steps you took to improve processes. This will show that you’re proactive and focused on enhancing business performance, which is key for this position.
