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- Tasks: Supervise daily store operations, manage shifts, and support team members.
- Company: Join Poundland & Dealz, a leading UK discount retailer with 900+ stores.
- Benefits: Enjoy a 10% discount, flexible hours, and increasing holiday allowance up to 33 days.
- Why this job: Be part of a fun, inclusive culture that values your growth and customer service.
- Qualifications: Flexibility in working hours and a passion for teamwork are essential.
- Other info: Participate in a four-week induction and access exclusive discounts through My Staff Shop.
The predicted salary is between 24000 - 36000 £ per year.
Poundland & Dealz is one of the UK\’s largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to \’create amazing value every day\’ for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient – #proudland.
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures.
A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun.
They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Driving your individual development
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
You will need to be as flexiblein the hours you can work. We may require you to work shifts.
- A Four-week induction programme
- Discount Card – 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop – exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day’s holiday
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don\’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.
We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros… By living our behaviours every day, we\’ve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!
#J-18808-Ljbffr
Store Supervisor employer: Poundland & Dealz
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with Poundland & Dealz's core values and behaviours. Understanding their commitment to customer service, colleague care, and financial responsibility will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to coach and develop others will resonate well with the Store Supervisor role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires shift work, demonstrating your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Research common challenges faced in retail management and think about how you would address them. Being prepared to discuss solutions shows initiative and a proactive mindset, which is essential for a Store Supervisor.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Store Supervisor at Poundland & Dealz. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, leadership skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've successfully managed teams or improved store performance in the past, and relate them to Poundland's values.
Showcase Your Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability in your application. Highlight any previous experience you have with shift work or adapting to changing schedules.
How to prepare for a job interview at Poundland & Dealz
✨Show Your Passion for Customer Service
Poundland & Dealz values customer satisfaction above all. Be prepared to share examples of how you've gone the extra mile for customers in previous roles. Highlight your commitment to creating a welcoming environment and providing excellent service.
✨Demonstrate Leadership Skills
As a Store Supervisor, you'll be guiding and supporting your colleagues. Discuss your experience in managing teams, delegating tasks, and coaching others. Use specific examples to illustrate how you've successfully led a team in the past.
✨Emphasise Flexibility and Resilience
The retail environment can be fast-paced and unpredictable. Be ready to talk about how you handle stress and adapt to changing situations. Share instances where you've remained calm under pressure or adjusted your plans to meet store needs.
✨Align with Company Values
Familiarise yourself with Poundland & Dealz's core behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. During the interview, express how your personal values align with these principles and how you can contribute to their culture.