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- Tasks: Supervise daily store operations and ensure excellent customer service.
- Company: Join Poundland & Dealz, a leading UK discount retailer with 900+ stores.
- Benefits: Enjoy a 10% in-store discount, career development opportunities, and up to 33 days holiday.
- Why this job: Be part of a fun, inclusive culture that values your growth and well-being.
- Qualifications: Flexibility in working hours and a passion for customer service are essential.
- Other info: Extra day off for birthdays and a supportive induction programme await you!
The predicted salary is between 24000 - 36000 £ per year.
Poundland & Dealz is one of the UK\’s largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to \’create amazing value every day\’ for our customers. At the heart of our business are our 18,000 colleagues in our stores, distribution centres, and support centres based in Walsall and Watford. We foster a fun and hardworking environment, where passion and resilience drive us to succeed. Our culture is built on trust, respect, and a shared commitment to delivering excellent service. Our Supervisors play a vital role in our store management team by supporting Store and Assistant Managers with daily operations, supervising store processes, and ensuring excellent customer service. A typical day for our Supervisors includes opening or closing the store, managing shifts, delegating tasks, coaching colleagues, and maintaining high store standards—all while ensuring a welcoming environment and a positive shopping experience. Key responsibilities include: Promoting the best experience for our customers Training, supporting, and developing colleagues Driving personal development Monitoring store standards and stock levels Managing deliveries Adhering to cash handling and security procedures Effective communication within the store Planning and organizing tasks and team schedules You will need to be flexible with your working hours, as shifts may be required. We offer a range of benefits, including: A four-week induction programme 10% discount in-store, including PEP&CO Family-friendly benefits Loyalty awards Exclusive staff discount portal Opportunities for apprenticeships and career development Life assurance Employee assistance programme for health and wellbeing Holiday entitlement increasing up to 33 days An extra day off for birthdays Since 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, allowing us to serve millions with our value offerings. We are committed to creating an environment where colleagues can thrive, with a focus on excellence, inclusion, and sustainability. Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do, helping us maintain a fun, friendly, and inspiring workplace where everyone can be their best. #J-18808-Ljbffr
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with Poundland & Dealz's core values and behaviours. Understanding their commitment to customer service and colleague care will help you align your responses during interviews, showcasing that you share their vision.
✨Tip Number 2
Highlight any previous experience in retail or supervisory roles. Be ready to discuss specific examples of how you've managed teams, improved customer experiences, or maintained store standards, as these are crucial for the Store Supervisor position.
✨Tip Number 3
Prepare to demonstrate your flexibility and adaptability. Since the role requires managing shifts and varying hours, be ready to discuss how you've successfully handled changing schedules or unexpected challenges in past jobs.
✨Tip Number 4
Showcase your communication skills. As a Store Supervisor, effective communication is key. Think of examples where you've successfully communicated with team members or customers to resolve issues or improve service.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Supervisor position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in retail or supervisory roles. Emphasise your skills in customer service, team management, and any relevant achievements that demonstrate your capability to excel in this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you have successfully managed teams or improved customer experiences in past roles, showcasing your alignment with Poundland's values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a supervisory role.
How to prepare for a job interview at Poundland & Dealz
✨Understand the Company Culture
Before your interview, take some time to research Poundland & Dealz's values and culture. Familiarise yourself with their core behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Showing that you align with these values can make a strong impression.
✨Prepare for Situational Questions
As a Store Supervisor, you'll need to demonstrate your ability to handle various situations. Prepare for questions that ask how you would manage a team, resolve customer complaints, or ensure store standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Showcase Your Leadership Skills
Highlight your experience in training and developing colleagues, as well as your ability to delegate tasks and manage shifts. Be ready to discuss specific examples of how you've successfully led a team in the past, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the company. Inquire about the team dynamics, opportunities for personal development, or how success is measured for a Store Supervisor. This demonstrates your enthusiasm and commitment to the position.
