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For Companies At a Glance
- Tasks: Lead and inspire your team while delivering exceptional customer service.
- Company: Join a dynamic retail company that values its employees and customers.
- Benefits: Competitive salary, bonus scheme, discounts, and generous holiday allowance.
- Why this job: Make a real impact in a role that shapes customer experiences and team success.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Enjoy professional development opportunities and a supportive work culture.
The predicted salary is between 23000 - 34500 £ per year.
Overview
As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You are pivotal in shaping the experiences of both your team and the customers, driving sales and using your creative flair when merchandising on and off plan to showcase our value on GM and FMCG products. You will help bring our core values to life: love our customers, care for our colleagues, and protect the pounds (and euros).
Salary: Up to £28773.63 + Benefits
Contract Type: Full Time
Working Pattern: Permanent
Hours: 40.0
Why Choose Us?
- A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
- Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
- Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
- Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
- Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
- Enhanced Family friendly benefits and life assurance.
- In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
- All year-round initiatives to recognise and reward our colleagues.
- Access to Employee Assistance to support your well-being.
Your Impact
Love our customers
Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – keeping our two is a queue initiative in mind.
Care For Our Colleagues
Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
Protect The Pounds (and Euros)
Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
Assistant Store Manager in Solihull employer: Poundland & Dealz
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Solihull
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you’re a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Store Manager, you'll need to demonstrate your ability to handle various situations. Think of examples from your past experiences where you went above and beyond for customers and be ready to share them.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've supported and developed your colleagues in previous roles. Highlight any training or coaching experiences that showcase your ability to care for your team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager in Solihull
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love working with customers and leading a team. Share specific examples of how you've gone above and beyond in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager position. Highlight relevant experience that showcases your leadership skills and ability to drive sales. We’re looking for someone who can protect the pounds and euros, so don’t forget to mention any achievements in this area!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Poundland & Dealz
✨Know the Company Values
Before your interview, take some time to understand the core values of the company. They emphasise loving customers, caring for colleagues, and protecting profits. Be ready to share examples of how you've embodied these values in your previous roles.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Prepare to discuss your leadership style and provide specific examples of how you've inspired and motivated others in past positions. Think about times when you’ve successfully managed a team or resolved conflicts.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Be prepared to talk about your approach to delivering exceptional service. Share stories where you went above and beyond for customers, and how that positively impacted their experience and the store's performance.
✨Prepare for Commercial Discussions
Since the role involves driving sales and managing stock, brush up on basic retail metrics and be ready to discuss how you would lead daily huddles to achieve commercial objectives. Think about how you can contribute to maintaining product pricing and merchandising effectively.
