Sales Assistant

Sales Assistant

Belfast Full-Time No home office possible
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At a Glance

  • Tasks: Assist customers with a smile and maintain store standards.
  • Company: Join Poundland, a retail leader with over 900 stores across the UK and Ireland.
  • Benefits: Enjoy a 10% discount, flexible hours, and increasing holiday allowance up to 33 days.
  • Why this job: Be part of a fun team that values customer care and personal growth.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
  • Other info: Opportunity to complete a Retailer Level 2 Apprenticeship.

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Coleraine Store

Church Street, Coleraine, BT52 1AW

Sales Assistant

Salary: Competitive + Benefits

Working Pattern: Part Time

Contract Type: Permanent

Closing Date: Sun 20 Jul 2025 – 10:00 pm UTC

Apply Now

Sales Assistant

Coleraine Store, Church Street, Coleraine, BT52 1AW

Apply Now

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Are you passionate about providing excellent customer service in a fast paced environment?

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience.

This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

What Your Day Will Look Like

As a Sales Assistant you will:

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful

Respond efficiently to till queues to ensure customer satisfaction at all times
Process till transactions securely, quickly and accurately
Deliver effective product availability, replenish stock as directed
Work as part of the store team to create and maintain a fun and friendly environment
Live the company values focussing on taking individual responsibility working towards team delivery
Deliver accurate cash handling and till operational procedures
Deliver store changes/promotions in a timely and precise way.

You will need to be flexible in the hours you can work. We may require you to work shifts.

We can offer you a range of benefits such as;

  • Discount Card – 10% discount on most purchases in-store, including PEP&CO

Family-Friendly Benefits
Loyal Service Awards
My Staff Shop – exclusive discount portal
Apprenticeships & Career Development
Life Assurance Cover
Health & Wellbeing – employee assistance programme to support you
Holiday Allowance – increasing by one day per year (up to 33 days)
Birthdays are important, so each year, you can take the day off as an extra day's holiday

About Us

Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.

At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.

We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros… By living our behaviours every day, we've created a land which is fun, friendly and full of surprises – a place where our people can truly be the best version of themselves!

You are applying for…

Sales Assistant

Salary: Competitive + Benefits

Working Pattern: Part Time

Contract Type: Permanent

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Questions

  1. Do you have the right to work in the UK/ Ireland?

    Yes No

Do you have any unspent criminal convictions?

Yes No

As you know we really value flexibility in working hours, please indicate if there are any days or hours you are UNABLE to work:

Please indicate your notice period (if you are currently employed)

Please advise if we need to make any alternative arrangements or adjustments for you at interview?

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As an Equal Opportunities Employer, we monitor the community background of our job applicants in Northern Ireland to promote and comply with the Fair Employment & Treatment (NI) Order 1998.

We encourage you to answer these non-mandatory questions which will be used when we submit our monitoring return to the Equality Commission. Your identity is anonymised and your answers will not be used by us to make any decisions affecting your application, any recruitment exercise or during the course of any employment with us.

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We ask anyone who wants to join our team if they have any unspent criminal convictions. This doesn't mean we won't consider your application, but we need to assess the relevance against the nature of the role and whether the conviction(s) mean the role isn't suitable.

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According to the definition of disability do you consider yourself to have a disability?

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If you have ticked (Yes) to the Disability question above, reasonable adjustments can be requested and made available should you be invited to interview (additional help, access or adjustments you will require to support you) during the recruitment process because of a disability, health or mental health condition.

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Sales Assistant employer: Poundland & Dealz

Poundland is an exceptional employer that prioritises a supportive and inclusive work culture, making it an ideal place for Sales Assistants in Coleraine. With competitive salaries, flexible working hours, and a commitment to employee development through initiatives like the Retailer Level 2 Apprenticeship, we empower our team members to grow while enjoying benefits such as generous holiday allowances and exclusive discounts. Join us to be part of a fun, friendly environment where your contributions truly matter and you can thrive both personally and professionally.
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Contact Detail:

Poundland & Dealz Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Familiarise yourself with the company values and behaviours. At Poundland, they emphasise loving customers, caring for colleagues, and protecting their resources. Show how you embody these values in your interactions during the interview.

✨Tip Number 2

Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist a customer, as this will demonstrate your commitment to excellent service.

✨Tip Number 3

Be ready to showcase your teamwork skills. Since the role involves working closely with others, share instances where you contributed to a positive team environment or helped resolve conflicts.

✨Tip Number 4

Demonstrate your flexibility regarding working hours. Since the position requires shift work, express your willingness to adapt to various schedules, which can make you a more attractive candidate.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Communication Skills
Cash Handling
Teamwork
Flexibility
Attention to Detail
Time Management
Problem-Solving Skills
Sales Techniques
Product Knowledge
Ability to Work in a Fast-Paced Environment
Positive Attitude
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Use specific examples that demonstrate your ability to provide excellent service, handle transactions, and work as part of a team.

Craft a Strong Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the role. Mention how you align with the company's values, such as caring for colleagues and loving customers.

Show Flexibility: In your application, clearly state your availability and willingness to work flexible hours. This is important for a part-time role, so make it clear that you can adapt to the store's needs.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a customer-facing role.

How to prepare for a job interview at Poundland & Dealz

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's values.

✨Demonstrate Team Spirit

Since the role involves working as part of a team, be prepared to discuss how you collaborate with others. Highlight any previous experiences where teamwork led to success, showing that you can contribute to a fun and friendly environment.

✨Be Ready for Flexibility Questions

The job requires flexibility in working hours, so be ready to discuss your availability. Think about your schedule and be honest about when you can work, as this will show your willingness to adapt to the store's needs.

✨Know the Company Values

Familiarise yourself with the company's core values: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Be prepared to explain how you embody these values in your work ethic and interactions.

Sales Assistant
Poundland & Dealz
P
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