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- Tasks: Provide excellent customer service and maintain store standards in a fun environment.
- Company: Join Poundland, a retail powerhouse with a commitment to excellence and inclusion.
- Benefits: Enjoy a 10% discount, career development opportunities, and increasing holiday allowance.
- Why this job: Make a real impact by delivering amazing value to customers while developing your skills.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
- Other info: Flexible hours and the chance to complete a Retailer Level 2 Apprenticeship.
Sales Assistant – Strabane Store
Salary: Competitive + Benefits
Working Pattern: Part Time
Contract Type: Permanent
Closing Date: Tue 30 Sep 2025 – 12:00 am UTC
Apply Now
Location: Strabane Store, Branch Road, Strabane, BT82 8EW
Overview
Are you passionate about providing excellent customer service in a fast paced environment? Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service to our customers with a smile and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver our customers the best service and experience. This role comes with the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What Your Day Will Look Like
As a Sales Assistant you will:
- Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
- Respond efficiently to till queues to ensure customer satisfaction at all times
- Process till transactions securely, quickly and accurately
- Deliver effective product availability, replenish stock as directed
- Work as part of the store team to create and maintain a fun and friendly environment
- Live the company values focussing on taking individual responsibility working towards team delivery
- Deliver accurate cash handling and till operational procedures
- Deliver store changes/promotions in a timely and precise way
You will need to be flexible in the hours you can work. We may require you to work shifts.
Benefits
- Discount Card – 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop – exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra day\’s holiday
About Us
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings.
At Poundland & Dealz, we don\’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible.
We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros… By living our behaviours every day, we\’ve created a land which is fun, friendly and full of surprises – a place where our people can truly be the best version of themselves!
Other Opportunities
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EEO and Accessibility
As an Equal Opportunities Employer, we monitor the community background of our job applicants in Northern Ireland to promote and comply with the Fair Employment & Treatment (NI) Order 1998. We encourage you to answer these non-mandatory questions which will be used when we submit our monitoring return to the Equality Commission. Your identity is anonymised and your answers will not be used to make any decisions affecting your application, any recruitment exercise or during the course of any employment with us.
Disability and other recruitment-related questions are also included to support reasonable adjustments and equal opportunity in the recruitment process in line with applicable law.
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Sales Assistant employer: Poundland & Dealz
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Poundland and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might suit you as well. Don't miss out!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you went the extra mile to make someone’s day better. We want to see that you’re all about providing excellent service!
Be Friendly and Approachable: Use a warm and friendly tone in your application. Remember, we’re looking for Sales Assistants who can create a welcoming environment. A little personality goes a long way, so don’t be afraid to let yours shine through!
Highlight Teamwork Skills: Since you’ll be working as part of a team, it’s important to show us that you can collaborate well with others. Mention any past experiences where you worked in a team setting and how you contributed to achieving common goals.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the details you need to complete your application. Don’t miss out on this opportunity to join our fun and friendly team!
How to prepare for a job interview at Poundland & Dealz
✨Know the Company
Before your interview, take some time to research Poundland and its values. Understand their commitment to customer service and how they create a fun and friendly environment. This will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Sales Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to stay calm under pressure, especially in a fast-paced environment.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview. They might ask you to demonstrate how you would handle a difficult customer or manage a busy till. Practise these scenarios beforehand so you can showcase your problem-solving skills and friendly approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.