At a Glance
- Tasks: Lead and inspire the store team while enhancing customer experiences daily.
- Company: Join Poundland, a retail powerhouse with over 900 stores across the UK and Ireland.
- Benefits: Enjoy flexible rotas, increasing holiday allowance, in-store discounts, and professional development opportunities.
- Why this job: Make a real impact in a vibrant retail environment while living our core values.
- Qualifications: No specific qualifications required; just a passion for leadership and customer service.
- Other info: Apply early as we may close the vacancy if we receive a high volume of applications.
The predicted salary is between 21600 - 36000 £ per year.
Lead, inspire, and excel – creating amazing value every day! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You assume a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.
Responsibilities:
- A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
- Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship.
- Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success.
- Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
- Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday.
- Enhanced family-friendly benefits and life assurance.
- In-store discount of 10% along with exclusive discounts through our colleague online benefits portal.
- All year-round initiatives to recognise and reward our colleagues.
- Access to Employee Assistance to support your well-being.
Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts – keeping our 'two is a queue' initiative in mind.
Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching.
Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly.
This opportunity is for those ready to make an impact in a vibrant retail environment. We’d love to hear from you if you’re driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us.
About us: Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.
It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros. By living our behaviours every day, we’ve created a land which is fun, friendly and full of surprises — a place where our people can truly be the best version of themselves!
Assistant Store Manager employer: Poundland & Dealz
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with the core values of Poundland & Dealz, especially 'Love our customers' and 'Care for our colleagues'. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples where you've inspired a team or improved customer service. Prepare to share stories that highlight your ability to motivate others and create a positive work environment.
✨Tip Number 3
Research the latest trends in retail management and merchandising. Being knowledgeable about current practices will not only impress during discussions but also show your commitment to driving sales and enhancing customer experiences.
✨Tip Number 4
Network with current or former employees of Poundland & Dealz if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Assistant Store Manager position.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Store Manager. Highlight your leadership skills and experience in customer service, as these are crucial for the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to inspire a team, manage operations, and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company's values. Mention specific examples of how you've led teams or improved customer experiences in previous roles.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your impact in previous positions. For example, mention any sales targets you exceeded or successful training initiatives you implemented.
How to prepare for a job interview at Poundland & Dealz
✨Show Your Passion for Customer Service
As an Assistant Store Manager, you'll be the face of customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the company's core value of loving customers.
✨Highlight Your Leadership Skills
You'll be managing a team, so it's crucial to showcase your leadership abilities. Discuss your experience in training and developing colleagues, and how you create a positive work environment. Use specific examples to illustrate your approach.
✨Understand the Business Metrics
Familiarise yourself with key retail metrics such as sales targets, shrinkage, and merchandising standards. Be ready to discuss how you would lead daily huddles to communicate these objectives and drive performance within the store.
✨Emphasise Your Creativity in Merchandising
The role requires a creative flair for merchandising. Prepare to talk about past experiences where you've successfully showcased products or created engaging displays. This will show your ability to enhance the shopping experience and protect the company's bottom line.