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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer experiences and drive sales.
- Company: Join Poundland & Dealz, a leading discount retailer in the UK.
- Benefits: Enjoy competitive pay, discounts, career development, and extra holiday on your birthday.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Retail management experience and strong communication skills are essential.
- Other info: Be part of a vibrant team with opportunities for growth and recognition.
The predicted salary is between 24000 - 36000 £ per year.
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Salary: Competitive + Benefits
Contract Type: Part Time
Working Pattern: Permanent
Hours: 20.0
Poundland & Dealz is one of the UK\’s largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to “create amazing value every day” for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres.
We have fun, and we work hard with passion and going that extra mile to succeed. We work at pace, and we are highly resilient #proudland.
What Your Day Will Look Like
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Driving your individual development
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
Benefits
- A Four-week induction programme
- Discount Card – 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop – exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing – employee assistance programme to support you
- Holiday Allowance – increasing by one day per year (up to 33 days)
- Birthdays are important, so each year you can take the day off as an extra day’s holiday
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence.
At Poundland & Dealz, we don\’t just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.
Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture… We have just three behaviours that lie at the heart of everything we do: Love our customers, Care for our colleagues and Protect the Pounds & Euros.
Duties
- Supervising and guiding a team of store associates to meet daily sales targets and provide excellent customer service
- Training and developing team members to improve their skills and performance
- Creating and maintaining a positive work environment that fosters teamwork and collaboration
- Managing inventory levels to ensure products are adequately stocked and displayed
- Handling customer inquiries and complaints in a professional and timely manner
- Implementing and enforcing company policies and procedures to maintain store cleanliness and safety
- Assisting with the recruitment, training, and onboarding of new team members
- Communicating regularly with store management to provide updates on team performance and store operations
To be successful in this role, you should have previous retail management experience, excellent communication and leadership skills, and a strong understanding of store operations. A passion for customer service and the ability to motivate and inspire team members are also essential qualities for this position.
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Information Technology
Retail
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Team Leader employer: Poundland & Dealz
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Poundland & Dealz's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Team Leader, especially in training and developing others.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've motivated a team or handled challenges in the past. This will demonstrate your ability to drive performance and create a positive work environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Leader role. Highlight your retail management experience and any leadership skills that align with what Poundland & Dealz is looking for. We want to see how you can bring value to our team!
Showcase Your Passion: Let your enthusiasm for customer service shine through in your application. Share examples of how you've gone the extra mile for customers or supported your colleagues. We love seeing candidates who genuinely care about creating amazing experiences!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for clarity in your communication, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Poundland & Dealz!
How to prepare for a job interview at Poundland & Dealz
✨Know the Company Inside Out
Before your interview, make sure you research Poundland & Dealz thoroughly. Understand their mission, values, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully trained or developed team members, handled customer complaints, or met sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Passion
Poundland & Dealz prides itself on excellent customer service. Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that highlight your commitment to creating amazing value for customers, as this aligns with their vision.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company.
