At a Glance
- Tasks: Lead a team, support colleagues, and ensure an amazing customer experience.
- Company: Poundland & Dealz, a leading discount retailer in the UK.
- Benefits: Competitive salary, 10% discount, career development, and extra holiday for your birthday.
- Why this job: Join a fun, dynamic team and make a real impact in retail.
- Qualifications: Leadership skills and a passion for customer service.
- Other info: Enjoy a supportive environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 Β£ per year.
Salary: Competitive + Benefits
Contract Type: Part Time
Working Pattern: Permanent
Hours: 20.0
Poundland & Dealz is one of the UK\βs largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is to create amazing value every day for our customers.
At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed.
Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures.
A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun.
They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.
What Your Day Will Look Like
- Promoting the best experience for our customers
- Training, supporting and developing your colleagues
- Driving your individual development
- Monitoring store standards and availability levels
- Dealing with deliveries
- Adhering to cash handling and security procedures
- Communicating within the store at all levels
- Planning and organising yourself and others
We can offer you a range of benefits such as:
- A Four-week induction programme
- Discount Card β 10% discount on most purchases in-store, including PEP&CO
- Family-Friendly Benefits
- Loyal Service Awards
- My Staff Shop β exclusive discount portal
- Apprenticeships & Career Development
- Life Assurance Cover
- Health & Wellbeing β employee assistance programme to support you
- Holiday Allowance β increasing by one day per year (up to 33 days)
- Birthdays are important, so each year, you can take the day off as an extra dayβs holiday
About Us
Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland.
We don\βt just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers.
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Team Leader employer: Poundland & Dealz
Contact Detail:
Poundland & Dealz Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Leader
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Poundland's social media and website. Understanding their values and how they operate will help you connect with the team during your chat.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Team Leader role.
β¨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've successfully managed teams or projects in the past. Highlighting your ability to train and support colleagues will resonate well with Poundland's focus on teamwork.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds!
We think you need these skills to ace Team Leader
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Team Leader at Poundland. Share why you love retail and how you can contribute to our fun and hardworking culture.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in supervising teams and providing excellent customer service. Weβre looking for specific examples that show how youβve made a difference in previous roles.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the Team Leader position.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, youβll find all the details you need about the position and our amazing benefits there!
How to prepare for a job interview at Poundland & Dealz
β¨Know the Company Inside Out
Before your interview, take some time to research Poundland & Dealz. Understand their values, mission, and what makes them stand out in the retail industry. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
β¨Showcase Your Leadership Skills
As a Team Leader, you'll be expected to guide and support your colleagues. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of the role.
β¨Emphasise Customer Service Excellence
Poundland prides itself on providing the best service to its customers. Be ready to discuss how you would promote a positive shopping experience and train your team to do the same. Share specific strategies you've used in the past to enhance customer satisfaction.
β¨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Poundland. This not only shows your enthusiasm but also helps you determine if this is the right fit for you.