Sales Assistant

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver an exceptional customer experience.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

As a Sales Assistant, you will:

• Provide excellent customer service in every interaction, being friendly, welcoming, and helpful
• Respond efficiently to till queues to ensure customer satisfaction
• Process till transactions securely, quickly, and accurately
• Ensure product availability and replenish stock as directed
• Work as part of the store team to create a fun and friendly environment
• Live the company values, focusing on individual responsibility and teamwork
• Handle cash and operate tills accurately
• Implement store changes and promotions promptly and precisely

You will need to be flexible with your working hours, including shifts.

• Discount Card – 10% off most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing support through our employee assistance programme
• Holiday allowance increases by one day per year, up to 33 days
• Birthday leave – take the day off as an extra holiday

Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, allowing us to serve millions of customers with unbeatable value.

At Poundland & Dealz, we offer more than just products at great prices. We foster an environment where colleagues can thrive and contribute to our mission of providing exceptional value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive impact in our communities. Our success is driven by our behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours daily creates a fun, friendly, and inspiring workplace where everyone can be their best.

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