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For Companies At a Glance
- Tasks: Support management in delivering world-class service and maintaining store standards.
- Company: Join Pottery Barn Kids, a brand dedicated to enhancing customers' lives at home.
- Benefits: Enjoy competitive pay, generous discounts, wellness programs, and career development opportunities.
- Why this job: Be part of a People-First culture that values diversity and fosters innovation.
- Qualifications: 2-3 years in visual display or merchandising; strong communication and leadership skills required.
- Other info: Full-time roles require open availability; part-time must work weekends.
The predicted salary is between 30000 - 42000 £ per year.
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Assistant Manager of Visual role
You will support management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. You will implement visual changes and maintain store standards.
Responsibilities
- Manage all visual aspects of the business including visual, display, merchandising and floorset execution
- Own the business by identifying opportunities, developing and executing strategies and protect Company assets
- Provide exceptional customer service in the store to achieve world-class service standards
- Reinforce customer service principles by coaching staff on their successes and challenges
- Attract, retain and develop top visual and display talent
- Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy
Criteria
- Excellent communication, organization and leadership skills
- Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
- Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
- 2-3 years of previous visual display and merchandising experience or management
Physical Requirements
- Must be able to be mobile on the sales floor for extended periods of time
- Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
- Full time associates are expected to have open availability to meet the needs of the business.
- Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
- For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
- Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $22.00-$25.00 per hour.
Depending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
- Individual development plans and career pathing conversations
- Annual performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand specific resources and WSI University
- Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Asst Store Mgr - Visual, Full Time, Short Hills - Pottery Barn Kids employer: Pottery Barn Kids
Contact Detail:
Pottery Barn Kids Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asst Store Mgr - Visual, Full Time, Short Hills - Pottery Barn Kids
✨Tip Number 1
Familiarise yourself with Pottery Barn Kids' brand values and mission. Understanding their People First culture and commitment to customer service will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Showcase your visual merchandising skills by preparing a portfolio of your previous work. This could include photos of displays you've created or managed, as well as any strategies you've implemented that improved sales or customer engagement.
✨Tip Number 3
Network with current or former employees of Pottery Barn Kids. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the hiring process.
✨Tip Number 4
Prepare to discuss specific examples of how you've provided exceptional customer service in past roles. Highlighting your ability to coach and develop staff in this area will resonate well with the hiring team, as it's a key aspect of the Assistant Manager role.
We think you need these skills to ace Asst Store Mgr - Visual, Full Time, Short Hills - Pottery Barn Kids
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in visual display and merchandising. Use specific examples that demonstrate your leadership skills and ability to provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for enhancing customers' lives at home. Mention how your values align with the company's People First culture and how you can contribute to their mission.
Showcase Your Skills: In your application, emphasise your critical thinking and time management skills. Provide examples of how you've successfully managed multiple tasks or developed strategies in previous roles.
Highlight Your Availability: Clearly state your availability in your application. Since the role requires flexibility, mention your willingness to work weekends and any other relevant scheduling details that meet the company's needs.
How to prepare for a job interview at Pottery Barn Kids
✨Showcase Your Visual Merchandising Skills
Prepare to discuss your previous experience in visual display and merchandising. Bring examples of your work or describe specific projects where you successfully enhanced the customer experience through visual strategies.
✨Emphasise Customer Service Excellence
Since the role focuses on providing world-class service, be ready to share instances where you went above and beyond for customers. Highlight your ability to coach others in delivering exceptional service.
✨Demonstrate Leadership Qualities
As an Assistant Manager, you'll need strong leadership skills. Prepare to discuss how you've motivated teams in the past, resolved conflicts, and created a positive work environment that aligns with a People-First culture.
✨Be Ready for Situational Questions
Expect questions that assess your critical thinking and problem-solving abilities. Think of scenarios where you identified challenges in a retail setting and how you developed effective action plans to address them.
