At a Glance
- Tasks: Welcome guests, serve food, and support the kitchen in a fun environment.
- Company: Join Sizzling Pub & Grill, one of the UK's favourite pub brands.
- Benefits: Flexible shifts, 33% dining discount, earned wage access, and team socials.
- Other info: Enjoy 28 days paid holiday and high-street shopping discounts.
- Why this job: Be part of a community-focused team and create memorable experiences for guests.
- Qualifications: No specific qualifications needed, just a passion for great service!
The predicted salary is between 20000 - 25000 £ per year.
As a Team Member at The Pottery, you will become a master of all trades. You’ll offer a warm welcome and excellent service in our restaurants and, with support and training from us, you’ll also help out in the kitchen and on the bar. Join us at Sizzling Pub & Grill, one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcomes each guest with open arms. If you have sizzling skills and want to join our team at the heart of the community, apply today!
Benefits:
- Flexible shifts to fit around you.
- Massive 33% discount across all our brands for dining out.
- 20% discount for friends and family.
- Earned Wage Access – access your earned pay when you need it.
- Team socials – work hard, play hard!
- Pension as part of Mitchells & Butlers.
- 28 days paid holiday.
- High‑street shopping discounts.
- Free shares.
- Free employee helpline to support you with whatever life throws at you.
Responsibilities:
- Greet, serve and look after our guests ensuring they can't wait to come back.
- Maintain the highest standards of cleanliness and safety.
- Support the kitchen by preparing, cooking and presenting food.
- Work with our team to create a friendly atmosphere our guests will love.
Compensation: Competitive salary.
Guest Experience Lead — Flexible Shifts & Perks employer: Pottery - 58386
At The Pottery, we pride ourselves on being an exceptional employer that values our team members and their growth. With flexible shifts, generous discounts, and a vibrant work culture that encourages camaraderie and fun, we ensure that every employee feels supported and appreciated. Join us in creating memorable experiences for our guests while enjoying numerous benefits and opportunities for personal development in a community-focused environment.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead — Flexible Shifts & Perks
✨Tip Number 1
Get to know the company culture! Before your interview, check out The Pottery's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests all day, think about how you can showcase your warm personality during the interview. Maybe even role-play with a friend to get comfortable.
✨Tip Number 3
Be ready to share your experiences! Think of examples from previous jobs where you’ve gone above and beyond for customers. This will help us see how you can contribute to creating that friendly atmosphere we love.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Sizzling Pub & Grill right from the start!
We think you need these skills to ace Guest Experience Lead — Flexible Shifts & Perks
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that warmth to our guests.
Tailor Your Application:Make sure to tailor your application to the Guest Experience Lead role. Highlight any relevant experience you have in hospitality or customer service, and explain how you can contribute to creating a friendly atmosphere for our guests.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pottery - 58386
✨Know the Brand
Before your interview, take some time to research The Pottery and Sizzling Pub & Grill. Understand their values, menu offerings, and what makes them a beloved pub brand. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Guest Experience Lead, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlighting these skills will demonstrate that you can create the friendly atmosphere they’re looking for.
✨Be Ready to Discuss Flexibility
With flexible shifts being a key perk, be prepared to discuss your availability and how you can adapt to the needs of the team. Show that you’re willing to work various shifts and that you understand the importance of teamwork in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
