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- Tasks: Manage care workers and ensure excellent service delivery in a fast-paced environment.
- Company: Join Potters Health Care, dedicated to providing top-notch homecare services.
- Benefits: Enjoy a dynamic work culture with opportunities for professional growth and development.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Must have a background in health and social care and relevant qualifications.
- Other info: Driving licence and own car are essential; on-call duties included.
The predicted salary is between 28800 - 43200 £ per year.
The Care Co-ordinator is responsible for the effective management and supervision of Care workers, supporting the Branch Manager to ensure the branch provides excellent service to customers, clients, and colleagues daily. This includes ensuring compliance with national minimum standards of care and using effective rostering to fully utilize staff hours and drive employee engagement.
The role requires candidates who can multi-task, possess excellent communication skills, and work well under pressure. Candidates should be professional, polite, attentive, accurate, and able to represent the business at a senior level both internally and externally. The position is diverse, fast-paced, and demanding, with responsibility for care delivery and continuity of care for Potters Health Care clients.
The candidate must act in a manner that justifies public trust and confidence, upholds the profession\’s good standing, and serves the best interests of individual clients. They should be prepared, responsive, and willing to meet challenges directly.
Qualifications
Candidates should have a background in health and social care at a senior level, holding an SVQ3, HNC in Health and Social Care, or working towards the relevant qualification.
Other requirements
- Good verbal and written communication in English
- A driving licence and own car are essential
- Proof of right to work in the UK
Successful applicants will be required to complete a PVG application and register with the SSSC within 6 months of starting.
Tasks
- Ensure the effective day-to-day running of homecare services, covering all shifts
- Establish close contact with staff and conduct regular on-site reviews of health and social care standards
- Support senior care workers in fulfilling their roles
- Cover care calls as required
- Participate in on-call duties during the week and weekends on a rota basis
- Match care workers to clients, ensuring they are informed of all relevant conditions and pay rates
- Work closely with the Care Manager to ensure effective business operations
- Develop and maintain good communication records for clients, service users, staff, and colleagues
- Hold regular staff/team meetings and record minutes
- Attend external engagement sessions, reviews, and meetings
- Maintain knowledge of the homecare sector through relevant meetings and workshops
- Ensure compliance with recruitment procedures, confidentiality, and data protection laws
- Work towards targets and support business growth
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Care Coordinator – Stirling employer: Pottershealthcare
Contact Detail:
Pottershealthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator – Stirling
✨Tip Number 1
Familiarise yourself with the latest regulations and standards in health and social care. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and quality care.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or workshops to meet potential colleagues and learn more about the role of a Care Coordinator, which can give you valuable insights and connections.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you successfully managed teams or resolved conflicts. This will showcase your leadership skills and ability to work under pressure.
✨Tip Number 4
Research Potters Health Care specifically. Understanding their values, mission, and the services they provide will allow you to tailor your responses during the interview and show that you're genuinely interested in joining their team.
We think you need these skills to ace Care Coordinator – Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in health and social care, particularly any senior roles. Emphasise your qualifications like SVQ3 or HNC in Health and Social Care, and include specific examples of how you've managed teams or improved service delivery.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities mentioned in the job description. Discuss your ability to multi-task, communicate effectively, and work under pressure. Use specific examples from your past experiences to demonstrate these skills.
Showcase Communication Skills: Since excellent verbal and written communication is crucial for this role, ensure that your application is clear, concise, and free of errors. Consider including a brief section in your CV that highlights your communication achievements or experiences.
Highlight Compliance Knowledge: Mention your understanding of compliance with national minimum standards of care and any relevant laws or regulations. This could be through previous roles or training, showing that you are prepared to uphold the profession's good standing.
How to prepare for a job interview at Pottershealthcare
✨Showcase Your Communication Skills
As a Care Coordinator, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to explain how you would handle specific situations with clients or staff, so think of examples that highlight your ability to convey information clearly and effectively.
✨Demonstrate Your Multi-Tasking Abilities
This role requires juggling multiple responsibilities. During the interview, share experiences where you've successfully managed various tasks simultaneously. Use specific examples to illustrate how you prioritised your workload and maintained high standards under pressure.
✨Understand the Importance of Compliance
Familiarise yourself with national minimum standards of care and relevant regulations. Be ready to discuss how you would ensure compliance in your role. Showing that you understand the legal and ethical responsibilities of a Care Coordinator will impress your interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role and how you would address them. This will demonstrate your readiness to meet the demands of the position.
