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- Tasks: Gain hands-on experience across various departments while developing management skills.
- Company: Join Potters Resorts, a 5-star rated company with a vibrant team culture.
- Benefits: Enjoy free gym access, discounts on holidays, and daily team lunches.
- Why this job: Fast-paced environment with opportunities for growth and personal development.
- Qualifications: Must be enthusiastic, detail-oriented, and possess a full UK driving licence.
- Other info: Immediate start available; flexible shifts including weekends and bank holidays.
Are you looking for the next step in your career? Here at Potters Resorts, we have been awarded 5 Stars for the last 21 consecutive years – a fabulous achievement… and a large part of that success is down to our amazing team members. We have some fantastic opportunities available right now for team players with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day. We have great opportunities for development and progression across the Resort, and we support our team in their future career aspirations. The atmosphere on Resort is lively, fast-paced and exciting, and no two days are ever the same.
About the role of Trainee Manager; As a Trainee Manager, you’ll gain hands-on experience across our core operational departments, offering you a comprehensive understanding of the day-to-day workings of our business. You’ll begin your journey at Team Member level, developing in-depth knowledge in key areas such as the kitchen, restaurant, housekeeping, bar, reception, and retail. As you progress, you’ll be introduced to supervisory responsibilities and the management functions within each department. Throughout an 18-month period, you’ll be guided by a dedicated Mentor who will work with you to create a personalised development plan. This support is designed to help you achieve your career goals and potentially fast-track your progression into a Supervisory role—and beyond.
Departments will include:
- Restaurant
- Kitchen
- Reception
- Bars
- Housekeeping
- Retail
What skills and experience do I need?
- Efficient and hard working with a ‘can do’ attitude
- Enthusiastic and motivated with the ability to learn quickly
- Guest focused, with the ability to build a rapport with our guests and leave a positive lasting impression
- Standards driven, with excellent attention to detail
- A ‘Service Champion’ who delivers the Operational Standards and seizes every opportunity ‘To Entertain’ and go above and beyond our guests expectations
- Honest and trustworthy with a high level of integrity
Hours of work: 40 hours per week, working 5 days out of 7 to include weekends and bank holidays. Shift patterns will vary within each department but you will need to be willing to work shifts sometimes starting as early as 6am and some that will finish at 2.30am.
Pay: £12.96 per hour
To start the next step of your journey with us – apply now! We look forward to hearing from you. Due to our location, you will need to hold a full UK driving licence and have your own vehicle. Immediate start for the right candidate.
As part of our team, we will offer you:
- Free use of Gym and Swimming Pool
- 30% Discount on products in the shop
- Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
- Free Team Lunch available daily
- An all-year-round position (not seasonal)
- Free Parking
- Cycle to Work Scheme
- Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
- Free access to our Employee Assistance and Wellbeing Programmes, including advice and support with health checks, access to GP’s, mental health support and counselling.
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Trainee Manager employer: Potters Resorts
Contact Detail:
Potters Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Manager
✨Tip Number 1
Familiarise yourself with the core operational departments mentioned in the job description. Understanding how each department functions will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your interpersonal skills in conversations with our team. Since the role requires building rapport with guests, demonstrating your ability to connect with people can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss examples of when you've gone above and beyond in previous roles. This aligns perfectly with our 'Service Champion' ethos and shows that you embody the values we cherish at Potters Resorts.
✨Tip Number 4
Show enthusiasm for the fast-paced environment by sharing experiences where you've thrived under pressure. This will demonstrate your readiness for the dynamic nature of the Trainee Manager position.
We think you need these skills to ace Trainee Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Trainee Manager role. Emphasise your interpersonal skills, enthusiasm, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your eagerness to learn. Mention specific reasons why you want to work at Potters Resorts and how you can contribute to their success.
Highlight Your Flexibility: Since the role requires working various shifts, clearly state your availability in your application. Show that you are willing to adapt to the fast-paced environment and different working hours.
Showcase Your Guest-Focused Attitude: In your application, provide examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering excellent service and creating positive experiences.
How to prepare for a job interview at Potters Resorts
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Potters Resorts values energy and enthusiasm, so let your passion shine through during the interview.
✨Demonstrate Interpersonal Skills
Since the role requires building rapport with guests, be prepared to share examples of how you've successfully interacted with others in previous roles. Highlight your ability to connect and communicate effectively.
✨Emphasise Your 'Can Do' Attitude
The company is looking for candidates who are efficient and hardworking. Be ready to discuss situations where you went above and beyond to achieve a goal or help a team member.
✨Prepare for Shift Work Questions
As the position involves varied shift patterns, be honest about your availability and willingness to work flexible hours. This shows that you understand the demands of the role and are committed to meeting them.
