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For Companies At a Glance
- Tasks: Serve guests, take orders, and maintain a clean dining area in a fast-paced environment.
- Company: Join Potters Resorts Five Lakes, a luxurious resort known for exceptional hospitality and beautiful surroundings.
- Benefits: Enjoy free meals, gym access, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a vibrant team that creates memorable dining experiences in a stunning location.
- Qualifications: No formal qualifications needed; just bring your enthusiasm and a passion for great service.
- Other info: Must have a UK driving licence and own vehicle due to location and shift timings.
Company Description
Are you passionate about providing exceptional service and creating memorable experiences? Join our friendly and dynamic team at Potters Resorts Five Lakes, a luxurious resort offering a wide range of activities, beautiful surroundings, and top-notch hospitality. As a Restaurant Team Member, you will play an important role in delivering high-quality dining experiences to our guests in a fast-paced and welcoming environment.
We are looking for enthusiastic and motivated individuals who thrive in a team setting and take pride in offering excellent customer service. Whether you\’re taking orders, serving food, or ensuring the dining area is clean and inviting, you\’ll be a key part of making our guests\’ experience exceptional.
If you\’re looking for a fulfilling job in a vibrant, supportive atmosphere with opportunities to grow, we\’d love to hear from you! Join us at Potters Resorts Five Lakes and be part of a team that makes every meal, every moment, and every guest feel special.
Job Description
We\’re excited to invite passionate and dedicated individuals to apply for Restaurant Team Member positions at Potters Resorts Five Lakes. Nestled in the heart of nature, our resort is the perfect place to bring joy to our guests while working in a vibrant, team-oriented environment.
We\’re looking for friendly, energetic, and hardworking individuals to join our restaurant team and help us deliver exceptional dining experiences. Whether you\’re new to hospitality or have years of experience, we welcome applicants with a positive attitude and a love for great service.
Key Responsibilities:
- Customer Service: Providing excellent service to guests, greeting them warmly, and ensuring a pleasant dining experience. This includes taking orders and answering questions about the menu.
- Food and Beverage Service: Serving food and drinks to customers in a timely and efficient manner. This could involve delivering orders to tables, refilling drinks, and ensuring that the dining area remains clean and organized.
- Maintaining Cleanliness: Keeping dining areas, tables, and utensils clean and sanitized. Team members will also be responsible for clearing plates, resetting tables, and ensuring the overall cleanliness of the restaurant.
- Team Collaboration: Working effectively with other team members to ensure smooth operations. This includes communication with our kitchen team to ensure orders are fulfilled correctly and promptly.
- Health and Safety: Adhering to health and safety regulations, including food handling, cleanliness standards, and safety protocols to maintain a safe and welcoming environment for guests.
Hours:
This is a full time position, working 40hours per week – 5 days out of 7 to include weekends and bank holidays
You will work split shifts each day (3 shifts per day, details below)
- Breakfast 07.45 – 11.30
- Lunch 12.15 – 15.00
- Dinner 18.15 – 22.00
Rates of pay:
- £12.21 per hour – (Over 21 years)
- £10.00 per hour – (18 – 20 years)
If you thrive in a busy, people-focused role and love the idea of working at one of the most beautiful resorts around, apply now! We look forward to welcoming you to our team this spring.
Qualifications
What We\’re Looking For:
- A friendly, enthusiastic attitude with a passion for hospitality.
- Previous waiting experience is great, but not essential – we can train you!
- The ability to work well under pressure and keep things running smoothly.
- Flexibility to work weekends, and bank holidays.
- A team player who\’s keen to pitch in and help whenever needed.
Although no formal qualifications are required for this role, we are seeking candidates who have outstanding customer service experience and the ability to exceed guest expectations.
Additional Information
Why Choose Potters Resorts Five Lakes?
- Be part of an award-winning, newly expanded resort
- Excellent career growth and personal development opportunities
Free Meals when working * ️️ Free access to our state-of-the-art gym and leisure facilities
- Competitive pay rates based on age and experience
- Continuous training through our Potters Academy
- Regular team recognition, awards, and treat days
- A genuinely enjoyable place to work
#INDMPFIVE
*Due to our location and the shifts involved, it is essential for you to have a UK driving licence and your own vehicle as you will be unable to get to us using public transport*
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. #J-18808-Ljbffr
Restaurant Team Member employer: Potters Resorts
Contact Detail:
Potters Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with the menu and the resort's offerings. Knowing the dishes and drinks inside out will not only help you answer guests' questions confidently but also show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a restaurant setting. This will help you become more comfortable with taking orders and serving food, which is crucial for this position.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing examples of how you've collaborated with others in previous roles. Highlighting your willingness to pitch in and support your colleagues can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially weekends and bank holidays. Showing that you're adaptable and ready to meet the demands of the job will make you a more attractive candidate.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and hospitality. Emphasise any previous roles where you provided excellent service or worked in a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Potters Resorts Five Lakes and how your skills align with their values of exceptional service.
Highlight Teamwork Skills: Since teamwork is crucial for this position, provide examples in your application of how you've successfully collaborated with others in past roles. This could include experiences from previous jobs, school projects, or volunteer work.
Show Your Passion for Hospitality: In your application, express your passion for the hospitality industry. Share any personal experiences that have shaped your desire to provide great service, whether it's a memorable dining experience or a love for working with people.
How to prepare for a job interview at Potters Resorts
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond for guests, even if they are from different roles.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in the past to create a positive environment.
✨Prepare for Common Questions
Anticipate questions related to handling difficult customers or busy shifts. Think about how you would respond to ensure a pleasant dining experience, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about training opportunities or team-building activities to demonstrate your eagerness to grow within the organisation.
