At a Glance
- Tasks: Deliver amazing customer service and create unforgettable experiences for our guests.
- Company: Join Potters Resorts, the UK's top fully inclusive resort with a vibrant atmosphere.
- Benefits: Competitive pay, career growth, free gym access, and fun team events.
- Other info: Immediate start available; enjoy a dynamic work environment with varied shifts.
- Why this job: Be part of an award-winning team and make every guest's stay special.
- Qualifications: No experience needed, just a passion for hospitality and teamwork.
The predicted salary is between 12.71 - 12.71 £ per hour.
Compensation: GBP 10.85 - GBP 12.71 - hourly
Company Description
Potters Resorts is the UK's only fully inclusive resort, offering a unique holiday experience where everything is included at one price. With a rich heritage of excellence, we provide our guests with comfortable accommodations, exceptional dining, west end style entertainment, and a wide range of activities. Our commitment to quality and outstanding service has recently earned us the title of the number one resort in the UK by the readers of Which? magazine for the second consecutive year. At Potters Resorts, we believe in creating unforgettable memories, ensuring that every guest enjoys a truly seamless and stress-free getaway.
Job Description
About the Restaurant role:
- Provide fantastic customer service to all of our guests
- Serving our guests breakfast, lunch, and dinner during their stay
- Setting up tables, clearing, and re-laying for the next service
- Polishing cutlery, crockery, and glasses, ensuring that everything is kept clean and presentable at all times
- The ability to work in a fast-paced and energetic role
- Having a strong Resort knowledge
- Attending training sessions to ensure you have relevant knowledge of dietary and allergen requirements
You will take personal pride in:
- Building a rapport with our guests and helping them to feel welcome and enjoy their stay
- Having the necessary knowledge to assist with any dietary or allergen requirements
- Working as a team to ensure that our guests receive exceptional service at each meal throughout their stay
- Using attention to detail to ensure that your work-station is kept clean, tidy, and presentable at all times
- Ensuring that you attend all relevant training sessions so that you can work to the best of your ability
- Promoting teamwork by establishing strong working relationships with those around you by treating your colleagues with respect
Hours of Work
Full-time – 40 hours per week
Working 5 days out of 7, including weekends and bank holidays. This role involves split shifts, covering breakfast, lunch and dinner services on the same working day:
- Breakfast: 7:45am–11:30am
- Lunch: 12:15pm–3:00pm
- Dinner: 6:15pm–10:00pm
If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay – then you could be just the person we’re looking for!
The atmosphere on the Resort is busy, fast-paced, and exciting, and no two days are ever the same!
Immediate start available for the right candidate
Rates of pay:
- £12.71 per hour – (Over 21)
- £10.85 per hour – 18 - 20
Qualifications
Although previous waiting experience is not essential, it would be advantageous. We are looking for candidates that can:
- Build rapport with our guests and help them to feel welcome and enjoy their stay
- Have the necessary knowledge to assist with any dietary or allergen requirements
- Work as a team to ensure that our guests receive exceptional service at each meal throughout their stay
- Use attention to detail to ensure that your work-station is kept clean, tidy, and presentable at all times
- Ensure that you attend all relevant training sessions so that you can work to the best of your ability
- Promote teamwork by establishing strong working relationships with those around you by treating your colleagues with respect
Additional Information
Are You Ready to Shine in Hospitality?
At Potters Resorts Five Lakes, we're not just looking for employees – we're seeking stars who will help us maintain our status as the UK's Number One Fully Inclusive resort. If you're passionate about creating exceptional guest experiences and take pride in your work, we want you on our team!
Why Choose Potters Resorts Five Lakes?
- Be part of an award-winning, newly expanded resort
- Excellent career growth and personal development opportunities
- Free access to our state-of-the-art gym and leisure facilities
- Competitive pay rates based on age and experience
- Continuous training through our Potters Academy
- Regular team recognition, awards, and treat days
- A genuinely enjoyable place to work
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Restaurant Team Member employer: Potters Resorts
Potters Resorts in Maldon is an exceptional employer that prioritises a supportive work environment and fosters a positive workplace culture. With ample opportunities for professional development and attractive benefits such as team member discounts, we are dedicated to nurturing talent and building strong relationships within our HR team. Join us to make a meaningful impact in the world of HR while enjoying the unique advantages of working in a vibrant resort setting.
