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- Tasks: Deliver exceptional customer service and create memorable dining experiences for guests.
- Company: Join the award-winning Potters Resorts team with a vibrant atmosphere.
- Benefits: Enjoy free gym access, discounts, and opportunities for career development.
- Why this job: Be part of a dynamic team where no two days are the same!
- Qualifications: Must be 18+ with a positive attitude and strong teamwork skills.
- Other info: Full-time role with great progression opportunities and a supportive work environment.
Are you looking for a new and exciting opportunity within hospitality? Then why not join us here at Potters Resorts! We are currently recruiting for an enthusiastic and motivated individual with a positive outlook and a "can do" attitude to join our busy Restaurant Team. Here at Potters Resorts, we have been awarded 5 Stars for the last 24 consecutive years — a fabulous achievement and a large part of that success is down to our amazing team members.
We have fantastic opportunities available right now for team players with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day. We offer great opportunities for development and progression across the Resort and support our team in their future career aspirations. The atmosphere at the Resort is lively, fast‑paced and exciting, and no two days are ever the same.
About the Restaurant role
- Provide amazing customer service to all of our guests
- Serve guests breakfast, lunch, and dinner during their stay
- Set up tables, clear, and re‑lay for the next service
- Polish cutlery, crockery, and glasses, ensuring everything is kept clean and presentable at all times
- Work in a fast‑paced and energetic role
- Have strong Resort knowledge
- Attend training sessions to ensure relevant knowledge of dietary and allergen requirements
You will take personal pride in:
- Building a rapport with our guests and helping them to feel welcome and enjoy their stay
- Working as a team to ensure guests receive exceptional service at each meal throughout their stay
- Using attention to detail to keep your workstation clean, tidy, and presentable at all times
- Attending all relevant training sessions so you can work to the best of your ability
- Promoting teamwork by establishing strong working relationships with those around you and treating colleagues with respect
Hours Of Work
40 hours per week, working 5 days out of 7 (predominantly Monday to Friday) Breakfast: 8:00‑10:30, Lunch: 12:00‑2:30, Dinner: 6:00‑9:30
Qualifications
As this is a full‑time position, you must be at least 18 to apply.
Additional Information
- Free use of Palms Health & Fitness – Gym and Swimming Pool
- 30% discount on products in the shop
- Discounted holidays for you and your family at both our Hopton‑on‑Sea and Five Lakes Resorts
- Free team lunch available daily
- An all‑year‑round position (not seasonal)
- Free parking and on the main bus route
- Cycle to Work scheme
- 10% discount off all products and treatments within Aphrodite Beauty Salon
- Opportunities to learn and develop across the Resort with Potters Development Academy, including the Trainee Manager Programme, Pathway to Success and Apprenticeship
- Discounted tickets for you and family or friends to join us for a drinks‑all‑inclusive evening of entertainment on Resort
- Free access to our Employee Assistance and Wellbeing Programmes, including advice and support with health checks, access to GPs, mental health support and counselling
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Locations: Drayton, Norwich, Thetford and King's Lynn – all in England, United Kingdom.
Restaurant Team Member employer: Potters Resorts
Contact Detail:
Potters Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Potters Resorts. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their amazing crew.
✨Tip Number 2
Practice your people skills! As a Restaurant Team Member, you'll be interacting with guests all day. Think about some scenarios where you can showcase your brilliant interpersonal skills. Maybe even role-play with a friend to get comfortable!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Potters Resorts with pride.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure it gets noticed. Plus, you’ll have access to all the latest opportunities and updates from us at Potters Resorts!
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about the role and ready to bring your positive attitude to our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention how your interpersonal skills and energy can contribute to our lively atmosphere at Potters Resorts.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our Restaurant Team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with Potters Resorts.
How to prepare for a job interview at Potters Resorts
✨Know the Company
Before your interview, take some time to research Potters Resorts. Understand their values, achievements, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Enthusiasm
As a Restaurant Team Member, a positive attitude is key! During the interview, let your enthusiasm shine through. Share examples of how you've gone the extra mile in previous roles or how you enjoy working in fast-paced environments. This will demonstrate that you're a great fit for their lively atmosphere.
✨Highlight Teamwork Skills
Potters Resorts values teamwork, so be prepared to discuss your experiences working collaboratively with others. Think of specific instances where you helped build rapport with colleagues or contributed to a successful team project. This will show that you can thrive in their team-oriented environment.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations during your interview. Prepare by thinking of times when you provided exceptional service or handled difficult guests. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to create a welcoming experience for guests.