Part Time Restaurant Team Member

Company Description
Are you passionate about providing exceptional service and creating memorable experiences? Join our friendly and dynamic team at Potters Resorts Five Lakes, a luxurious resort offering a wide range of activities, beautiful surroundings, and top-notch hospitality. As a Restaurant Team Member, you will play an important role in delivering high-quality dining experiences to our guests in a fast-paced and welcoming environment.
We are looking for enthusiastic and motivated individuals who thrive in a team setting and take pride in offering excellent customer service. Whether you\’re taking orders, serving food, or ensuring the dining area is clean and inviting, you\’ll be a key part of making our guests\’ experience exceptional.
If you\’re looking for a fulfilling job in a vibrant, supportive atmosphere with opportunities to grow, we\’d love to hear from you! Join us at Potters Resorts Five Lakes and be part of a team that makes every meal, every moment, and every guest feel special.
Job Description
Key Responsibilities:

• Providing excellent customer service to all guests
• Taking food and drink orders, serving meals, and ensuring customers are satisfied
• Maintaining a clean and organised dining area
• Working closely with the kitchen team to ensure smooth service
• Assisting with set-up, service, and closing duties
• Handling customer inquiries and resolving any issues with a positive attitude

Hours:
Part Time:
Part Time – working 20 – 30 hours per week

• Working every Friday evening, Saturday, Sunday and Monday mornings
• Split shifts – Friday dinner service, split shifts Saturday & Sunday and Monday breakfast service (service times detailed below)

Restaurant shift patterns:

• Breakfast 08.15 – 11.30
• Lunch 12.15 – 15.00
• Dinner 18.15 – 22.00

Rates of Pay:
£ 12.21 per hour – (Over 21)
£10.00 per hour – (18 – 20)
Qualifications
Although previous waiting experience is not essential, it would be advantageous.
We are looking for candidates that can:

• Build rapport with our guests and help them to feel welcome and enjoy their stay
• Have the necessary knowledge to assist with any dietary or allergen requirements
• Work as a team to ensure that our guests receive exceptional service at each meal throughout their stay
• Use attention to detail to ensure that your work-station is kept clean, tidy, and presentable at all times.
• Ensure that you attend all relevant training sessions so that you can work to the best of your ability
• Promote teamwork by establishing strong working relationships with those around you by treating your colleagues with respect

If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay – then you could be just the person we\’re looking for!
Additional Information
Are You Ready to Shine in Hospitality?
At Potters Resorts Five Lakes, we\’re not just looking for employees – we\’re seeking stars who will help us maintain our status as the UK\’s Number One Fully Inclusive resort. If you\’re passionate about creating exceptional guest experiences and take pride in your work, we want you on our team!
Why Choose Potters Resorts Five Lakes?

• Be part of an award-winning, newly expanded resort
• Excellent career growth and personal development opportunities
• Free Meals when working
• Free access to our state-of-the-art gym and leisure facilities
• Competitive pay rates based on age and experience
• Continuous training through our Potters Academy
• Regular team recognition, awards, and treat days
• A genuinely enjoyable place to work

#INDMPFIVE
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
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