At a Glance
- Tasks: Serve afternoon tea and ensure a welcoming environment for our Spa guests.
- Company: Join the UK's number one inclusive resort, known for exceptional service.
- Benefits: Competitive pay, personal development, free meals, and gym access.
- Other info: Immediate start available; enjoy team recognition and loyalty awards.
- Why this job: Be part of creating unforgettable experiences for guests every weekend.
- Qualifications: No specific qualifications needed, just a friendly attitude and attention to detail.
The predicted salary is between 22500 - 25000 € per year.
Potters Resorts is the UK's only fully inclusive resort, offering a unique holiday experience where everything is included at one price. With a rich heritage of excellence, we provide our guests with comfortable accommodations, exceptional dining, west end style entertainment, and a wide range of activities. Our commitment to quality and outstanding service has recently earned us the title of the number one resort in the UK by the readers of Which? magazine for the second consecutive year. At Potters Resorts, we believe in creating unforgettable memories, ensuring that every guest enjoys a truly seamless and stress-free getaway.
Afternoon Tea Waiting Team Member
Colchester Road, Tolleshunt Knights, Maldon, Essex, United Kingdom
Part Time - Weekends only working 11am - 4pm Saturdays and Sundays
Reporting to our Restaurant Manager, we are currently seeking an enthusiastic individual to support with the delivery of our afternoon tea offering to our Spa Guests.
Key Duties will include:
- Ensuring our Vista Suite is clean and tidy at all times and ready to welcome our Spa Afternoon tea guests
- Cleaning and sanitising equipment
- Preparing the suite for the day, ensuring the tables are set and all food has been collected from our team of Chefs
- Preparing and delivering a selection of hot and cold drinks, along with alcoholic beverages
- Operating tills, handling cash and supporting with stock movement to ensure consumables are used and maintained correctly
- Maintaining an adequate supply of crockery, glassware and cutlery ensuring this is clean, in good condition and ready for use
- Completing the necessary opening, closing and cleaning routines within the afternoon tea suite
- Complying with all relevant health and safety policies, ensuring the proper use of chemicals equipment and PPE
- Making regular checks of the outdoor seating area ensuring this area is clean and tidy
- Managing all guest dietary requirements and communicating these with the Chef team
Pay: £10.85 - £12.71 (depending upon age)
Qualifications
Although no specific qualifications are required, the successful candidate will:
- Have the ability to deliver a friendly and attentive customer service to our guests
- Have excellent attention to detail
- Be organised and efficient
Additional Information
Along with a competitive salary, we will offer you:
- Personal Development and Accredited Learning opportunities with our Potters Academy
- Meals when on shift
- Employee Assistance and Wellbeing Programmes
- Cycle to Work Scheme
- Free Gym & Leisure facilities
- Friends & family discounts
- Team Recognition, Awards & Treat Days
- Loyalty Awards
Ready to start your exciting journey with us? Apply now and be part of something extraordinary! Immediate start available for the right candidate.
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Waiting Team Member - Weekends Only in Maldon employer: Potters Resorts
At Potters Resorts, we pride ourselves on being the UK's only fully inclusive resort, offering a vibrant work culture that values teamwork and exceptional service. As a Waiting Team Member, you'll enjoy competitive pay, personal development opportunities through our Potters Academy, and a range of employee benefits including free gym access and discounts for friends and family. Join us in creating unforgettable experiences for our guests while enjoying a supportive environment that recognises and rewards your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Team Member - Weekends Only in Maldon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Potters Resorts. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their amazing experience.
✨Tip Number 2
Practice your customer service skills! As a Waiting Team Member, you'll be interacting with guests all day. Think about how you can make their experience unforgettable. Maybe even role-play some scenarios with a friend to get comfortable with delivering top-notch service.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Potters Resorts with pride.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from enthusiastic candidates. It’s a great way to show your interest and commitment. Plus, it makes it easier for us to find you and get the ball rolling on your journey with Potters Resorts!
We think you need these skills to ace Waiting Team Member - Weekends Only in Maldon
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to create unforgettable experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve delivered excellent service or worked in a team – it’ll help us see how you fit into our Potters family!
Keep It Clear and Concise:We appreciate a straightforward application! Stick to the point and make sure your writing is clear. Use bullet points if needed to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Potters Resorts.
How to prepare for a job interview at Potters Resorts
✨Know the Company Inside Out
Before your interview, take some time to research Potters Resorts. Understand their commitment to quality service and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their values.
✨Show Off Your Customer Service Skills
As a Waiting Team Member, delivering excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. Highlight your ability to handle dietary requirements and communicate effectively with kitchen staff.
✨Dress the Part
Even though it’s a casual interview, dressing smartly can make a great first impression. Opt for clean, professional attire that reflects the hospitality environment. It shows you’re serious about the role and respect the company’s standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure a seamless experience for guests. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
