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- Tasks: Lead a dynamic housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Join Potters Resorts Five Lakes, an award-winning resort focused on unforgettable guest experiences.
- Benefits: Enjoy competitive pay, free meals, gym access, and career development opportunities.
- Why this job: Make a real impact by leading a passionate team in a vibrant environment.
- Qualifications: Experience in housekeeping, strong leadership skills, and a keen eye for detail.
- Other info: Fast-paced role with excellent growth potential and regular team recognition.
The predicted salary is between 11 - 16 £ per hour.
Are you an experienced Housekeeping professional with a passion for delivering exceptional standards and leading a team to success? At Potters Resorts Five Lakes, we pride ourselves on creating unforgettable experiences for our guests, and our Housekeeping Team plays a vital role in delivering this. We are now looking for a Team Leader to support our Executive Head Housekeeper in maintaining the highest levels of cleanliness and presentation across the resort.
As a Housekeeping Team Leader, you will lead by example, ensuring our accommodation and public areas consistently exceed guest expectations. You will support, motivate and guide the team, ensuring standards, efficiency, and attention to detail are maintained at all times.
- To ensure that all areas are well maintained and presented to the highest standard which continually exceeds our guests' expectations.
- Regular checks of bedrooms and to make sure cleaning is to a high standard and operational standards are being met.
- To report faulty equipment, furniture or any other defect found on resort to maintenance or the appropriate department.
- Cleaning of bedrooms and Public Area as and when necessary.
- Regular stock take of consumables and refill cupboards and cleaning caddies when needed.
- The ability to build a rapport with our guests, going above and beyond to exceed expectations at every opportunity.
- The ability to lead by example and motivate the team daily to support the delivery of our exceptional service standards.
- To have the ability to work in a fast-paced and physically demanding role.
- To work efficiently and to keep within time frames.
- To ensure that all policies and procedures and Company policies are followed at all times.
- To carry out any other reasonable requests made by the Housekeeping Management team.
Hours: 40 hours per week, working 5 days out of 7 to include weekends and bank holidays.
Pay: £13.50 per hour.
Due to our rural location, you will have a full UK driving licence and your own vehicle as you will be unable to reach us using public transport.
Qualifications:
- Have experience in a standards driven Housekeeping position.
- Lead by example.
- Be approachable, supportive, and a positive role model for your team.
- Have a keen eye for detail and a passion for high standards.
- Be highly organised with strong time management skills.
- Be self-motivated with a positive, can-do attitude.
- Enjoy working in a fast-paced environment.
- Be confident leading and motivating others.
- Build strong working relationships and promote teamwork across departments.
Why Choose Potters Resorts Five Lakes?
- Be part of an award‐winning, newly expanded resort.
- Excellent career growth and personal development opportunities.
- Free Meals when working.
- Free access to our state‐of‐the‐art gym and leisure facilities.
- Competitive pay rates based on age and experience.
- Continuous training through our Potters Academy.
- Regular team recognition, awards, and treat days.
- A genuinely enjoyable place to work.
If you're ready to take the next step in your Housekeeping career and be part of something special, we'd love to hear from you.
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Housekeeping Team Leader employer: Potters Resorts
Contact Detail:
Potters Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Potters Resorts Five Lakes online. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! As a Housekeeping Team Leader, you'll need to motivate and support your team. Think of examples from your past where you've led a team or tackled challenges head-on, and be ready to share those stories during your chat.
✨Tip Number 3
Show off your attention to detail! During the interview, highlight your experience in maintaining high standards in housekeeping. Maybe even mention specific situations where you went above and beyond to exceed guest expectations.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team. Ask about their training programmes or how they celebrate team successes. It shows you're keen and ready to jump in!
We think you need these skills to ace Housekeeping Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for housekeeping shine through! Share specific examples of how you've delivered exceptional standards in previous roles. We want to see that you genuinely care about creating unforgettable experiences for guests.
Lead by Example: As a Housekeeping Team Leader, it's crucial to demonstrate your leadership skills in your application. Highlight any experience you have in motivating and guiding a team, and how you’ve led by example in maintaining high standards. We love seeing candidates who can inspire others!
Attention to Detail is Key: Make sure your application reflects your keen eye for detail. Whether it’s the way you format your CV or the specifics you include about your past roles, we appreciate candidates who take the time to ensure everything is just right. It shows us you’ll do the same for our guests!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and get back to you quickly. Plus, it shows us you're serious about joining our team at Potters Resorts Five Lakes!
How to prepare for a job interview at Potters Resorts
✨Know Your Standards
Familiarise yourself with the high standards of cleanliness and presentation expected at Potters Resorts. Be ready to discuss specific examples from your past experience where you maintained or exceeded these standards.
✨Show Your Leadership Skills
Prepare to share instances where you've successfully led a team. Highlight how you motivated your colleagues and ensured everyone was working efficiently, as this role requires strong leadership and teamwork.
✨Demonstrate Attention to Detail
Bring up your keen eye for detail during the interview. You might want to mention how you conduct regular checks and ensure that every corner is spotless, as this is crucial for exceeding guest expectations.
✨Be Ready for Practical Scenarios
Expect questions about how you'd handle specific situations, like dealing with faulty equipment or managing time in a fast-paced environment. Think through your responses and be prepared to showcase your problem-solving skills.