At a Glance
- Tasks: Join our Group Sales Team to create unforgettable experiences for guests and manage group reservations.
- Company: Potters Resorts, a 5-star award-winning resort with a vibrant team culture.
- Benefits: Free gym access, discounts on holidays, daily team lunches, and career development opportunities.
- Other info: Flexible working hours with a blend of office and home working after training.
- Why this job: Be part of a dynamic team where every day is an exciting challenge and adventure.
- Qualifications: Passion for sales, strong organisational skills, and the ability to build rapport with guests.
The predicted salary is between 27540 - 33660 £ per year.
We have an exciting opportunity to join a dynamic team where every day brings new adventures and challenges. If this interests you, then welcome to Potters Resorts, where excellence is not just a goal but a way of life! Located in Hopton-on-Sea we’re proud recipients of the prestigious 5 Star Award for an incredible 25 years in a row – a fabulous achievement - and a large part of that success is down to our amazing team members. And guess what? We are looking for someone to join our Sales Team.
We have a fantastic vacancy available right now in our Group Sales Team for a team player with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day. The atmosphere on Resort is lively, fast-paced and exciting, and no two days are ever the same.
We are seeking an enthusiastic, highly organised individual with a passion for creating sales and delivering excellent customer service to join our Group Sales Team. This is a fast-paced role that requires strong time-management skills and the ability to prioritise workloads effectively to maximise productivity.
If you have a natural ability to build rapport with our guests and put a smile on their face that stays with them throughout their stay, then you could be just the person we’re looking for.
Group Sales handles reservations for a wide range of Clubs and Associations. This varied sales role involves providing exceptional customer service, building strong relationships with Group Organisers to secure their reservations, and efficiently managing administration and paperwork. Creating new group business is a key part of this exciting role, and a proven track record in sales is advantageous.
The successful applicant will be hands-on, highly organised, and comfortable managing multiple tasks at pace, ensuring the smooth running of group reservations from initial sale through to the group’s arrival on Resort.
What does the role involve?
- Making group reservations using a computerised reservation system in a fast-paced environment
- Answering group telephone calls, handling enquiries, booking amendments and updates
- Managing administration and paperwork for Group Leaders, using task lists to prioritise workloads and meet deadlines
- Building strong rapport and long-term relationships with Group Organisers
- Welcoming groups on arrival at Resort and ensuring a smooth handover
- Creating and developing sales leads to secure new business
- Attending external exhibitions and travel shows to promote and grow Group Sales
- Assisting with direct sales calls during peak demand
Hours of Work
Part Time, working 32 hours per week over 4/5 days, including a weekend day on a rota basis. Shift Patterns will vary between 9am – 6pm. You also get to blend office and home working seamlessly after full training.
Qualifications
We are looking for people who are passionate about selling and, ideally, have previous sales experience. Being highly organised and able to adapt priorities on the go will be essential to succeed in this fast-paced role.
Additional Information
As part of our team, we will offer you:
- Free use of Palms Health & Fitness - Gym and Swimming Pool
- 30% Discount on products in the shop
- Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
- Free Team Lunch available daily
- An all-year-round position (not seasonal)
- Free Parking and on the main Bus Route
- Cycle to Work Scheme
- 10% Discount off all products and treatments within Aphrodite Beauty Salon
- Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship
- Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
- Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
Group Sales Advisor employer: Potters Resorts
Potters Resorts is an exceptional employer, offering a unique opportunity to work in the UK’s only fully-inclusive resort located in the picturesque Hopton-on-Sea. With a strong focus on employee development and a supportive work culture, team members enjoy steady shifts and the chance to lead a dedicated team while ensuring guests have an unforgettable experience. Join us to be part of a vibrant community that values attention to detail and provides training opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Group Sales Advisor
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Potters Resorts looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Potters Resorts. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Group Sales Advisor
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Potters Resorts and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Potters Resorts
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Potters Resorts’s Products and Customers
Dig deep into what Potters Resorts sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Potters Resorts’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
