Potensis is seeking an experienced Head of Customer Service to lead a growing regional team for a prestigious residential developer across the South East and London.
You'll develop the service team, handle escalated issues, mentor staff, coordinate specialist teams to resolve client queries, and ensure timely updates and logged communications. Excellent written and verbal communication is essential; prior property industry experience is preferred.
Head of Customer Service - Property Growth Leader employer: Potensis
As one of the UK's leading residential developers, our client offers a dynamic work environment where innovation and quality are at the forefront. Employees benefit from competitive salaries, annual bonuses, and a robust pension scheme, alongside ongoing professional development opportunities that foster career growth. With a collaborative culture that values teamwork across various departments, this role provides a unique chance to make a significant impact on the delivery of high-quality homes in vibrant communities throughout London and the South East.
