Potensis is seeking an experienced Customer Service Manager to join a growing region, overseeing high value residential developments from handover through the warranty period. This full-time, fixed-term contract for 12 months offers an exciting opportunity to shape service delivery across multiple sites.
You will lead handover processes, resolve escalated issues, train staff, coordinate with internal teams and external contractors, and ensure timely, well-documented customer communications.
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Customer Experience Manager - Property Handover in Cambridge employer: Potensis
As one of the UK's leading residential developers, our client offers a dynamic work environment where innovation and quality are at the forefront. Employees benefit from competitive salaries, annual bonuses, and a robust pension scheme, alongside ongoing professional development opportunities that foster career growth. With a collaborative culture that values teamwork across various departments, this role provides a unique chance to make a significant impact on the delivery of high-quality homes in vibrant communities throughout London and the South East.
