At a Glance
- Tasks: Lead quality and practice development strategies to enhance care services.
- Company: Join Potens, a values-led organisation making a real difference in health and social care.
- Benefits: Enjoy a competitive salary, flexible working, and generous annual leave.
- Other info: Be part of a diverse team dedicated to empowering individuals and fostering inclusion.
- Why this job: Make a meaningful impact while shaping outstanding practices in care.
- Qualifications: Passionate about quality with experience in service improvement and data analysis.
The predicted salary is between 36800 - 51400 £ per year.
We are pleased to announce an exciting opportunity here at Potens for a Quality & Practice Development Lead to join our national team. This is a home-based role, working 40 hours per week, with national travel required. Potens is a values-led organisation supporting adults and children across residential, supported living, domiciliary care and education services. We are committed to delivering high-quality, person-centred support and continuously improving outcomes for the people we support.
In this influential role, you will help shape and embed outstanding practice across the organisation, ensuring quality, innovation and evidence-based approaches remain at the heart of everything we do.
What you’ll get
- £45,864 salary, plus a generous car allowance of £5,848
- 40 hours per week, home-based, with national travel
- Flexible working arrangements to support work–life balance
- 25 days annual leave, plus bank holidays
- Paid learning and development opportunities to support your professional growth
- Confidential Employee Assistance Programme, available 24/7
- Access to exclusive employee benefits, including savings on shopping, leisure and household expenses
- Monthly recognition awards and Long Service bonuses to celebrate your impact and commitment
Responsibilities
- Lead the design and delivery of practice development strategies across the organisation
- Act as a Subject Matter Expert, providing specialist advice on quality and practice within health and social care
- Analyse data, audits and feedback to drive continuous improvement and innovation
- Support operational teams and leaders to strengthen practice, capability and consistency
- Review, develop and maintain policies, procedures and practice guidance
- Champion best practice and share learning and innovation across Potens
- Produce clear, high-quality reports and insights to support strategic decision-making
Qualifications
- You are passionate about quality, practice excellence and making a real difference in health and social care
- You are values-led, analytical and confident influencing at all levels of an organisation
- You have strong experience in quality, practice development or service improvement
- You are confident using data and evidence to inform decisions and drive improvement
- You are collaborative, adaptable and motivated, with a strong sense of professional integrity
For an informal chat about this role, please contact our Head of Quality and Service Development, Carol Toner.
About Potens
We are a national provider of health, social and education services with over 30 years’ experience. Our colleagues are at the heart of everything we do, delivering high-quality care and support to adults and children across the UK. Our teams are purposeful, positive and progressive - united by a shared mission to empower the people we support to have a voice, achieve their goals and live fulfilling lives. When you join Potens, you’ll have the satisfaction of knowing your work truly changes lives, while finding real meaning and purpose in what you do.
Safeguarding
Potens is committed to safeguarding and promoting the welfare of the people we support. All appointments are subject to robust pre-employment checks, including an enhanced DBS and satisfactory references. Checks will be role-specific and can be discussed prior to application.
Diversity & Inclusion
We are proud to champion diversity and inclusion. At Potens, you’ll find a welcoming and supportive environment where you can be yourself - regardless of race, nationality, age, gender, disability or sexual orientation. We are united by a shared purpose: helping people live healthier, happier and more independent lives, while creating a workplace where everyone feels valued.
Quality and Practice Development Lead in Birkenhead employer: Potens UK
Potens UK is an exceptional employer that prioritises the well-being and development of its employees, offering flexible working arrangements that promote a healthy work-life balance. With a strong focus on employee growth and a supportive work culture, team members are encouraged to thrive in their roles while making a meaningful impact in the Health & Social Care sector. Joining Potens UK means being part of a dedicated team that values compliance, communication, and the enhancement of the employee experience.
StudySmarter Expert Advice🤫
We think this is how you could land Quality and Practice Development Lead in Birkenhead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Potens UK.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Potens UK!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Potens UK, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Potens UK or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Quality and Practice Development Lead in Birkenhead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Potens UK:Before hitting send, make sure to tailor your application specifically to Potens UK! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Potens UK
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
