At a Glance
- Tasks: Join us as a Team Member, serving up delicious sandwiches and great vibes!
- Company: Potbelly Sandwich Shop is a beloved neighbourhood eatery with over 400 locations nationwide.
- Benefits: Enjoy competitive pay, flexible schedules, and awesome perks like medical insurance and paid time off.
- Why this job: Be part of a fun, fast-paced environment where your customer service skills shine and career growth awaits.
- Qualifications: Must be at least 16, friendly, and ready to thrive in a busy kitchen atmosphere.
- Other info: Diversity is key at Potbelly; we celebrate unique strengths and backgrounds in our team.
Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. Ready to join our growing Potbelly Nation?
A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.
What's In It For You:
- Competitive pay!
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
If hired, you must meet and maintain all eligibility requirements to qualify.
What you bring to the table:
- You want to delight customers with great food and good vibes
- You are friendly and customer service oriented
- You have strong written and verbal communication skills
- You can handle the heat of the kitchen - knife skills are a plus!
- You love working in a fast-paced environment
- You're a team player
- You enjoy higher levels of noise from music, customer and employee traffic
- You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- You're able to stand/walk a minimum of 3 hours or as needed
- You are at least 16 years of age
- You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.
Job Duties and Functions:
- Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
- Comply with health and safety standards for food, cleanliness and safety
- Restock food line, chips and cooler
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- If 18 or older, use of the automatic slicer to prep food items
- Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
- Operate cash register: handle, balance and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Takes delivery/catering/pickup orders over the phone
- Other duties as assigned
Application Deadline: We accept applications for this position on an ongoing basis. There is no specific application deadline, and we encourage all individuals to submit their applications.
Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, age, sex, sexual orientation, gender identity, national origin, veteran status, or any other characteristic protected by law.
Team Member employer: Potbelly
Contact Detail:
Potbelly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for customer service! When you meet potential employers or during any interactions, express your passion for creating great experiences for customers. This will help you stand out as someone who truly embodies the Potbelly vibe.
✨Tip Number 2
Familiarise yourself with Potbelly's menu and values. Being knowledgeable about their offerings and what makes them unique can give you an edge in conversations, showing that you're genuinely interested in the role and the company.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Share examples from previous jobs or experiences where you thrived under pressure, as this is crucial for a Team Member at Potbelly.
✨Tip Number 4
Network with current or former Potbelly employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Potbelly is looking for in a Team Member. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Make sure your CV reflects your customer service experience and ability to work in a fast-paced environment. Use specific examples that demonstrate your skills, such as handling customer complaints or working effectively in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to join Potbelly and how your values align with their commitment to providing excellent customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the food service industry.
How to prepare for a job interview at Potbelly
✨Show Your Enthusiasm
Potbelly is all about good vibes, so make sure to express your excitement for the role. Share why you love working in a fast-paced environment and how you enjoy interacting with customers.
✨Demonstrate Team Spirit
As a team member, collaboration is key. Be ready to discuss examples of how you've worked well in a team before, highlighting your ability to support colleagues and contribute to a positive atmosphere.
✨Prepare for Customer Scenarios
Since you'll be the face of Potbelly, think about how you'd handle various customer interactions. Prepare to share examples of how you've dealt with complaints or provided excellent service in the past.
✨Know the Menu
Familiarise yourself with Potbelly's menu items and any special offerings. Being knowledgeable about what they serve will show your genuine interest in the position and help you connect with the interviewers.