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- Tasks: Conduct workstation assessments and recommend tailored solutions for client comfort and productivity.
- Company: Posturite is dedicated to improving workplace ergonomics and enhancing employee well-being.
- Benefits: Enjoy a mix of remote work and travel, plus opportunities for personal growth and development.
- Why this job: Make a real difference in people's working lives while being part of an inspired team.
- Qualifications: 3 years in a customer-related role, GCSEs in English and Maths, and relevant A Levels.
- Other info: Field-based role with a blend of in-person and virtual assessments.
The predicted salary is between 28800 - 48000 £ per year.
As an Assessor at Posturite, you'll play a key role in our Assessment Service team, providing expert workstation assessments to our clients. You'll work closely with individuals, many of whom experience pain or discomfort, to evaluate their workstation setup and recommend tailored solutions to improve their comfort and productivity. This is a field-based role with a mix of in-person and virtual assessments. Some days will involve traveling between client sites for face-to-face assessments, while others will be home-based, conducting virtual assessments. You'll also be responsible for setting up and configuring equipment, ensuring clients receive the best possible support.
As a primary point of contact for our clients, you'll have the opportunity to make a real difference in people's working lives, helping them work more comfortably and efficiently.
Key Responsibilities- Carry out effective DSE Workstation Assessments in person and virtually
- Write detailed reports recommending solutions
- Maintain a strong relationship with all accounts and build rapport with relevant contacts
- Identify opportunities for all divisions of Posturite through fact finding within appointments and subsequently liaising with Key & Account Managers
- Participate in exhibitions/training
- Conduct chair set ups, desks, homeworker assessments, chair & desk repairs & assist with major installations as necessary
- Promote, where applicable, all new products and support methods of distribution to support revenue goals
- Attending client appointments on time
- Producing written reports to meet Posturite deadlines
- Achieve agreed KPIs
- Contribute actively to a successful and inspired Assessment Service team
- Respond positively and quickly to situations affecting achievement of deadlines
- Ensure that product knowledge is current and thorough
- Maintain an organized and time efficient work ethic
- Respond to workstation assessment requests and complete all subsequent documentation within SLA agreed timescales
- Maintain regular contact with customer service and regional sales teams
- Minimize travel and subsidiary costs
- Undertake all necessary preparation prior to meetings
- Maintain any personal or fleet vehicle
- Organisation & planning ability
- Excellent customer service skills
- Ability to build and maintain relationships
- Accurate data entry & written skills
- IT & keyboard skills
- Flexibility
- Ideally 3 years in a computer-based customer-related role
- GCSE Grade 4 or Equivalent in English and Mathematics
- Two A Levels with one a Grade C in a relevant science or PE.
Graduate Assessor employer: Posturite Ltd
Contact Detail:
Posturite Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Assessor
✨Tip Number 1
Familiarise yourself with the principles of DSE (Display Screen Equipment) assessments. Understanding the key factors that contribute to workstation comfort and productivity will help you stand out during interviews and discussions with potential employers.
✨Tip Number 2
Network with professionals in the field of ergonomics and workplace assessments. Attend relevant workshops or webinars to connect with others who can provide insights or even referrals to job opportunities, including those at StudySmarter.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully improved someone's workstation setup or resolved a customer issue. This will demonstrate your practical experience and problem-solving skills, which are crucial for the Graduate Assessor role.
✨Tip Number 4
Stay updated on the latest ergonomic products and solutions. Being knowledgeable about new technologies and methods will not only impress your interviewers but also show your commitment to providing the best support for clients.
We think you need these skills to ace Graduate Assessor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Graduate Assessor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any roles involving assessments or evaluations. Use bullet points for clarity and focus on achievements that demonstrate your organisational and planning abilities.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to build relationships and provide excellent customer service, as well as your flexibility and adaptability in different work environments.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role of an Assessor.
How to prepare for a job interview at Posturite Ltd
✨Showcase Your Customer Service Skills
As a Graduate Assessor, you'll be working closely with clients who may be experiencing discomfort. Highlight your previous customer service experiences and how you've successfully resolved issues or improved client satisfaction.
✨Demonstrate Your Organisational Skills
This role requires excellent planning and organisation. Be prepared to discuss how you manage your time effectively, especially when juggling in-person and virtual assessments. Share specific examples of how you've handled multiple tasks or projects.
✨Familiarise Yourself with DSE Assessments
Understanding Display Screen Equipment (DSE) assessments is crucial for this position. Brush up on the key principles and best practices related to workstation assessments, and be ready to discuss how you would approach an assessment during the interview.
✨Prepare Questions for the Interviewers
Engage with your interviewers by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
