Assessment Service Adviser (Appointments / Scheduling)
Posturite
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- Location: Polegate, East Sussex
- Salary: £26,660 per year
- Contract: Permanent
- Employment Type: Full-time
- Posted: 8 hours ago
This is a fast paced and varied role that sits at the centre of our assessment service delivery (Appointments scheduling), helping to coordinate activity between customers, Assessors and internal teams to ensure a smooth and efficient experience. The role combines customer service, scheduling, administration and problem solving, making it ideal for someone who enjoys working in a busy environment and delivering excellent service.
Key details for the role are set out below.
- Salary: £26,660 per annum
- Location: Berwick, East Sussex office with hybrid working available following completion of training
- Hours: Full time, but we would also consider part time hours
What we are looking for
We are looking for someone who enjoys providing excellent customer service, has strong organisational skills and can manage multiple priorities while maintaining accuracy and attention to detail.
Successful candidates will be confident communicators, comfortable working with systems and processes, and able to build effective working relationships with both colleagues and customers.
Applicants should ideally have:
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Excellent organisational and time management skills.
- A customer focused approach with a positive attitude.
- The ability to work independently and proactively solve problems.
- Experience in a coordination, scheduling, administration or customer service environment.
- Confidence using Microsoft Office 365 and business systems.
About Posturite
Posturite is the UK's leading provider of ergonomic solutions. We have been providing specialist DSE assessments, services and solutions for more than 30 years. Posturite helps thousands of people and clients improve health, happiness and productivity through a range of solutions including DSE assessments, ergonomic product provision, furniture, and a range of Enablement assessments and training to assist individuals.
Not only do we work directly with individual customers and end users, but we also collaborate with a diverse range of clients from the public and private sectors, including many charities. We are proud to support over 75% of FTSE 250 companies and 50% of central government organisations.
Our employees have a wealth of experience, with individuals who can offer case management for musculoskeletal, disability and other specialist areas. We provide over 20,000 assessments per year across the UK, including traditional DSE assessments and a range of enablement assessments in areas such as visual or hearing impairments, dyslexia, dyspraxia, and all neurodiverse conditions.
Contact Information
The Mill,
Station Road
Berwick
East Sussex
BN26 6SZ
Boma Hart
07500 332 147 or 0345 345 0010
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Assessment Service Adviser employer: Posturite Ltd
At Posturite, we pride ourselves on being an exceptional employer dedicated to enhancing the wellbeing of our clients and employees alike. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities in the thriving field of health and ergonomics. Located in the vibrant area of Watford, we provide a dynamic environment where you can make a real impact while enjoying the flexibility of working both remotely and on-site.
