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For Companies At a Glance
- Tasks: Chase unpaid invoices and resolve credit control queries with clients.
- Company: Join Posturite, a leading UK provider of ergonomic services with strong FTSE client relationships.
- Benefits: Enjoy a supportive team environment and opportunities for professional growth.
- Why this job: Be part of a growing company making a real impact in client relationships and financial management.
- Qualifications: Experience in credit control and proficiency in Microsoft Office 365 required.
- Other info: Work in a dynamic team of 5, focusing on efficient debt resolution.
The predicted salary is between 30000 - 42000 £ per year.
Posturite have developed long-standing relationships with many FTSE clients and government bodies as the leading UK provider of ergonomic services. With a turnover in excess of £40m, there is a need to engage with these clients regarding unpaid invoices due to client oversight or errors on the invoices raised. As the business has been growing, we are looking to expand our team to add resource, joining a team of 5 Credit Control Assistants to chase debt owed and solve any invoice queries.
Key Responsibilities:
- Call companies to make them aware of the outstanding debt & chase for payment
- Take phone calls for credit control queries
- Resolve any hardcopy queries that come in via post
- Efficiently rectify any possible duplications by liaising with customer services to keep duplications down to a minimum & investigating efficiently
- Sending copy invoices as requested
- Amending invoices that may detail incorrect information
- Tackling old debt (3 months +) to try & resolve any ongoing problems that had delayed payment up until now
- Sending out statements at the beginning of each month
- To ensure that all overdue debt (especially 90 day) is kept as low as possible
- To ensure that customers' queries are dealt with in a polite & efficient manner
- Maintain monthly meetings with Sales Account Managers to keep good communication to gain an understanding of the account/overdue invoices and ensure the correct debt collection letters are sent out
- To ensure the payments are input and reconciled daily onto the company accounting system, Microsoft Navision, by obtaining details & ensuring the figures match our daily banking report
- Allocate payments to the correct and appropriate accounts
- Follow policies and procedures consistently and diligently, reporting any breach to your team leader
What you’ll bring:
- A Team Player focused on providing the best outcomes for all clients
- Close attention to detail
- Accurate and fast keyboard skills
- Excellent verbal and written communication skills
- Methodical approach resulting in minimal errors
- Strong organisation skills
- Ability to use own initiative
- Excellent time management skills
- Complete daily / weekly management tasks
- A desire to provide a quick resolution to any outstanding issues
Essential Skills:
- Highly competent in using Microsoft Office 365
- Previous experience of working within a credit control environment
- Strong Excel and analytical skills
- Knowledge of Credit Hound or similar system
- Experience of chasing for debt on email and over the phone
Credit Controller in Polegate employer: Posturite Limited
Contact Detail:
Posturite Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Polegate
✨Tip Number 1
Familiarise yourself with Microsoft Navision and Excel, as these are crucial for the role. Brush up on your skills by taking online courses or tutorials to ensure you're comfortable with the software before your interview.
✨Tip Number 2
Research Posturite and their client base, especially their FTSE clients and government bodies. Understanding their business model and the services they provide will help you demonstrate your interest and knowledge during the interview.
✨Tip Number 3
Prepare for common credit control scenarios that may come up in the interview. Think about how you would handle difficult conversations with clients regarding unpaid invoices and be ready to share your strategies.
✨Tip Number 4
Showcase your communication skills by practising how to explain complex issues clearly and concisely. Role-play with a friend or family member to get comfortable discussing credit control queries and resolutions.
We think you need these skills to ace Credit Controller in Polegate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and showcases your skills in communication, organisation, and attention to detail. Use specific examples from previous roles that demonstrate your ability to manage debt collection and resolve queries.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in the Credit Controller position at Posturite. Mention your familiarity with Microsoft Office 365 and any experience you have with systems like Credit Hound. Be sure to express your enthusiasm for working in a team and providing excellent client outcomes.
Highlight Relevant Skills: In your application, emphasise your strong Excel and analytical skills, as well as your ability to handle customer queries efficiently. Mention your methodical approach and time management skills, which are crucial for maintaining accurate records and ensuring timely payments.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Posturite Limited
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to communicate effectively with clients regarding outstanding debts. During the interview, demonstrate your verbal and written communication skills by providing clear and concise answers. Consider sharing examples of how you've successfully resolved queries in the past.
✨Highlight Your Attention to Detail
Attention to detail is crucial in credit control to avoid errors in invoices and payments. Be prepared to discuss specific instances where your meticulous nature helped prevent issues or led to successful outcomes. This will show that you understand the importance of accuracy in this role.
✨Demonstrate Your Problem-Solving Abilities
Credit Controllers often face challenges with unpaid invoices and client queries. Use the interview to illustrate your methodical approach to problem-solving. Share examples of how you've tackled old debts or resolved complex issues efficiently, showcasing your initiative and organisational skills.
✨Familiarise Yourself with Relevant Software
Since the role requires proficiency in Microsoft Office 365 and possibly other systems like Credit Hound, make sure to mention your experience with these tools. If you have any specific achievements related to using these applications, be ready to discuss them, as this will demonstrate your technical competence.
