At a Glance
- Tasks: Create and manage quotes for sales deals while ensuring smooth order processing.
- Company: Join Postman, a dynamic tech company focused on collaboration and innovation.
- Benefits: Enjoy full medical coverage, flexible PTO, wellness perks, and team-building events.
- Other info: Flexible work hours and opportunities for growth in a supportive environment.
- Why this job: Be part of a results-driven team and make a real impact in deal operations.
- Qualifications: Experience with Salesforce CPQ and strong organisational skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
What You'll Do
- Create Quotes and Order Forms for sales deals
- Review Quote approval requests and approve qualified Quotes
- Process bookings review of customer orders
- Assist in the complete order cycle, ensure quality and efficiency through the entire process
- Support internal and external customers with order booking and order tracking
- Address escalation for exception handling of booking requests
- Research discrepancies regarding ARR calculations
- Assist Deal Operations and Sales with non‐standard, custom, and/or complex deal structures to provide accurate quotes and order forms that match the intent of the deal
- Coordinate with internal teams (finance, legal, renewals, collections, etc.) to facilitate the order process, achieve joint goals, and solve problems related to order processing
- Accurately enter deal information into Salesforce
- Process Salesforce transaction data review for post‐close audits
- Special projects related to order processing and general Deal Operations process improvements
About You
- Flexibility to work additional nights and weekends for month and quarter‐end as needed; this is not a standard 9‐5 job, it is based on business needs
- Experience with Quote‐to‐Cash in Salesforce CPQ Tool required
- Experience with Ironclad preferred, or another CLM such as Conga
- Experience with back‐office operations and strong knowledge of order processing
- Experience with cross‐functional collaboration with Finance and Legal for the deal‐making process
- Ability to learn internal business technology, applications, and solutions quickly
- Strong working knowledge of Salesforce, Microsoft Excel, and Google Suite
- Willingness to work in a highly demanding and results‐oriented team environment
- Highly detail‐oriented and effective organizational skills; meticulous and proud of accurate, thoughtful work
- Strong problem‐solving skills and ability to root cause issues
- Excellent communication skills in developing partnership to effectively convey the needs of the sales team and customer to appropriate stakeholders
- Highly organized in juggling many competing priorities and striving to support each with equal attention to detail and quick turn‐around
- Strong sense of accountability
- Kindness and consideration when interacting with peers, partners, and customers
What Else?
Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Our wellness programs help you stay healthy, and we provide frequent team‐building events and a donation‐matching program. We value in‐person collaboration and operate on a 5‐day office schedule for all roles based in the San Francisco Bay Area, Boston, Austin, Tokyo, London, and Bangalore (in‐office three days a week until transition to five).
Equal opportunity
Postman is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or perception, national origin, age, marital status, protected veteran status, or disability status.
Deal Operations Analyst in London employer: Postman
Postman is an exceptional employer that fosters a collaborative and dynamic work culture, particularly for the Deal Operations Analyst role. With comprehensive benefits including full medical coverage, flexible PTO, and wellness programs, employees are supported in both their professional and personal lives. The company prioritises employee growth through frequent team-building events and a commitment to in-person collaboration, making it an ideal place for those seeking meaningful and rewarding employment in the vibrant San Francisco Bay Area.
StudySmarter Expert Advice🤫
We think this is how you could land Deal Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Deal Operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your past work or projects that highlight your experience with Salesforce and order processing. Visual aids can make a big impact during discussions.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re a perfect fit.
We think you need these skills to ace Deal Operations Analyst in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deal Operations Analyst role. Highlight your experience with Salesforce CPQ and any relevant back-office operations skills. We want to see how you fit into our team!
Showcase Your Detail Orientation:Since this role requires a keen eye for detail, include examples in your application that demonstrate your meticulousness. Whether it’s a project you managed or a process you improved, let us know how you ensure accuracy in your work.
Communicate Clearly:Effective communication is key in this role, so make sure your application reflects that. Use clear and concise language, and don’t hesitate to show off your problem-solving skills. We love candidates who can convey their thoughts well!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and eager to join our team!
How to prepare for a job interview at Postman
✨Know Your Tools
Make sure you're familiar with Salesforce CPQ and any other tools mentioned in the job description, like Ironclad. Brush up on how these systems work, as you'll likely be asked about your experience with them during the interview.
✨Understand the Order Process
Get a solid grasp of the entire order cycle, from creating quotes to processing bookings. Be prepared to discuss how you would ensure quality and efficiency throughout this process, as it’s a key part of the role.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully resolved discrepancies or handled complex deal structures. Highlight your analytical skills and how you approach problem-solving, as this will demonstrate your fit for the role.
✨Communicate Effectively
Since the role involves cross-functional collaboration, practice articulating how you would convey the needs of the sales team to other stakeholders. Good communication is crucial, so be ready to showcase your interpersonal skills.
