At a Glance
- Tasks: Lead and develop operational strategy for an onsite service desk team in finance.
- Company: Join a global IT infrastructure provider known for cutting-edge technology.
- Benefits: Enjoy a salary of £80,000-£90,000 plus bonuses, healthcare, and flexible work perks.
- Other info: This role offers autonomy and the chance to interact with key stakeholders.
- Why this job: Be part of a rapidly growing company with opportunities for training and career progression.
- Qualifications: Minimum three years in a similar role, ideally with ICT or electronics engineering experience.
The predicted salary is between 80000 - 90000 € per year.
A fantastic ICT Service Delivery Manager position is now available at a global IT infrastructure provider, This is a forward-thinking company that provides cutting-edge technology that helps ensure the smooth and efficient running of critical infrastructure globally.APPLY NOW for more information
Job Title: ICT Service Delivery Manager
Industry: IT infrastructure - Banking / Finance (Canary Wharf)
Location: On site, full time - London (Canary Wharf)
Package: £80,000 - £90,000 plus Annual Bonus, package incl, Healthcare, Life Insurance, Pension, Car/Car Allowance, Tablet, Phone & home office.
Role
The key responsibilities for this exciting ICT Service Delivery Manager will be to take full responsibility for leading and developing operational strategy for the onsite embedded service desk support team, customer engagement, change management, process improvement, efficiencies, financial planning and budgets, tracking progress, sustainability & standardisation.This role will require being autonomous with the ability to set clear objectives to maintain efficiency and contract renewals, coordinating resources where needed.Working on initiative, coaching and mentoring high-performing teams and creating reports.
Candidate
An excellent opportunity for a focused and Service Delivery or Operations professional, the ideal candidate will have a minimum of three years experience in a similar role, with experience in some form of Service Desk Support of ICT technology / IT solutions being a distinct advantage
To be successful, the ideal candidate will be well organised, having drive, focus and attention to detail.Must have demonstrable experience delivering high-impact implementation to operational strategy.A background in some form of ICT or electronics engineering discipline and ideally experience with the demanding environment of the finance/banking sector.We are seeking the type of person is confident to interact with key stakeholders at all levels of business and interface with a multitude of internal and external stakeholders.Polished oral, written communication & presentation skills are essential.This is an extremely exciting role and a great opportunity to be part of a stable organisation experiencing rapid growth phase.
The Package
This role as ICT Service Delivery Manager is offering a basic salary of £80,000 - £90,000 with annual bonus of £15,000.Also included in this package will be Healthcare, Pension, Life Insurance, Tablet, Phone & Home office.This company offers great opportunities for training, career progression & development.APPLY NOW for more information.
#J-18808-LjbffrICT Service Delivery Manager - Finance/Banking in London employer: Postilion Search Ltd
Join a forward-thinking global IT infrastructure provider located in the vibrant Canary Wharf, where innovation meets opportunity. As an ICT Service Delivery Manager, you will thrive in a dynamic work culture that prioritises employee growth through extensive training and career progression opportunities. With a competitive salary package, including healthcare, life insurance, and a generous annual bonus, this is an excellent employer for those seeking meaningful and rewarding employment in the finance and banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Service Delivery Manager - Finance/Banking in London
✨Tip Number 1
Familiarise yourself with the latest trends in ICT service delivery, especially within the finance and banking sectors. Understanding the specific challenges and innovations in this field will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals already working in ICT service delivery roles, particularly those in finance or banking. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your experience with operational strategy and process improvement in detail. Be ready to share specific examples of how you've successfully led teams or projects, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Research the company’s culture and values thoroughly. Tailoring your approach to align with their mission can set you apart from other candidates, showing that you're not just a fit for the role but also for the organisation as a whole.
We think you need these skills to ace ICT Service Delivery Manager - Finance/Banking in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in ICT service delivery and operations. Focus on your achievements in managing service desk support teams, financial planning, and process improvements, as these are key aspects of the role.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your background in ICT or electronics engineering aligns with the demands of the finance/banking sector.
Highlight Communication Skills:Since polished communication skills are essential for this role, ensure you demonstrate your ability to interact with stakeholders at all levels. Provide examples of past experiences where you successfully communicated complex information.
Showcase Leadership Experience:Emphasise any leadership roles you've held, particularly those involving coaching and mentoring high-performing teams. This will demonstrate your capability to lead and develop operational strategies effectively.
How to prepare for a job interview at Postilion Search Ltd
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an ICT Service Delivery Manager. Familiarise yourself with operational strategy, service desk support, and financial planning as these are key aspects of the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in service delivery or operations, particularly in the finance or banking sector. Highlight specific examples where you've successfully implemented operational strategies or improved processes.
✨Communicate Effectively
Polished communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics related to ICT and stakeholder engagement.
✨Prepare Questions
Have insightful questions ready for your interviewers. This shows your interest in the company and the role, and it gives you a chance to assess if the company culture aligns with your values and career goals.
