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- Tasks: Lead UK operations, manage supply chains, and ensure compliance with local regulations.
- Company: Join PostGrid, a global leader in automated offline communications.
- Benefits: Competitive pay, flexible work, and a culture focused on learning and growth.
- Why this job: Shape the future of offline communications and make a real impact.
- Qualifications: 8+ years in operations, strong knowledge of UK postal regulations, and excellent relationship-building skills.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
The predicted salary is between 43200 - 72000 £ per year.
About PostGrid: PostGrid is a global leader in enterprise SaaS platform for automated offline communications. Our robust APIs empower organizations to create, personalize, and dispatch physical mail letters, postcards, checks, and more to any address on the globe without ever touching an envelope, while ensuring clean address data. Operating at massive scale across multiple regions, we are redefining how brands connect with people beyond the inbox. If you are driven to build category-defining technology and want to shape the future of offline communications, join our high-caliber team and help us transform the way the world sends mail.
Your Responsibilities:
- UK Supply Chain Management: Establish and lead the network of print partners across the UK, ensuring coverage for Royal Mail and regional carriers.
- Regulatory Compliance: Act as the internal lead for GDPR compliance regarding physical data handling within the UK and EU.
- Client Onboarding Operations: Partner with Sales to ensure UK enterprise clients have a seamless transition to the PostGrid platform.
- Localization Strategy: Adapt PostGrid's global operational standards to fit the specific nuances of the UK mailing and logistics industry.
- Performance Monitoring: Establish UK-specific KPIs for delivery speed, print quality, and partner reliability.
- Regional Growth: Provide operational insights to the executive team to guide PostGrid's expansion strategy.
What Will You Bring To This Role:
- You are a strategic operator with a deep understanding of the UK business landscape.
- You have an entrepreneurial spirit, comfortable acting as the "first boots on the ground" for a regional expansion.
- You possess a meticulous eye for detail, especially regarding UK data privacy and mail standards.
- You are an expert relationship builder, able to command respect from traditional UK print houses and modern tech startups alike.
- You bring a "no-task-too-small" attitude combined with the ability to think at a 10,000-foot strategic level.
- You are culturally savvy, understanding the nuances of doing business in the UK versus North America.
Minimum Requirements:
- 8+ years of experience in Operations, Logistics, or General Management in the UK.
- Expert-level knowledge of Royal Mail standards and UK postal regulations.
- Proven track record of managing third-party vendor networks in a B2B environment.
- Deep understanding of GDPR and UK data protection acts.
- Experience in a fast-paced SaaS or technology-driven logistics company.
- Strong financial acumen with experience managing regional P&Ls.
Preferred Qualifications:
- Experience expanding a US-based tech company into the UK market.
- Established network within the UK commercial printing industry.
- Familiarity with European cross-border mailing regulations.
- Experience with MarTech or transactional mail (billing/statements) sectors.
- Prince2 or similar project management certification.
- Knowledge of secondary European languages (French/German) is a plus.
Our Commitment to Diversity: PostGrid is an equal opportunity employer and values the diversity of backgrounds and perspectives. We strive to cultivate an inclusive environment of understanding to have a greater impact on our business and our customers. We encourage applicants from underrepresented groups and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history, in accordance with applicable local, state, and/or federal laws.
Ready to make your mark? Join PostGrid's tight-knit, high-energy team and build technology that powers global offline communications. With competitive pay, flexible work, and a learning-obsessed culture, you will ship bold ideas fast and see your impact instantly. Hungry for challenge and craftsmanship? Apply today and help us reinvent how the world connects beyond the inbox.
Director of Enterprise Operations in Newcastle upon Tyne employer: PostGrid
Contact Detail:
PostGrid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Enterprise Operations in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching PostGrid and its operations. Understand their products and how they fit into the UK market. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Tip Number 3
Showcase your expertise! Bring examples of your past successes in operations and logistics to the table. Whether it’s improving supply chain efficiency or ensuring compliance, having concrete examples will make you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the PostGrid team. So, get that application in and let’s make some waves together!
We think you need these skills to ace Director of Enterprise Operations in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director of Enterprise Operations. Highlight your experience in operations, logistics, and any specific knowledge of UK postal regulations. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming offline communications and how your entrepreneurial spirit can drive our UK expansion. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you improve delivery speed or enhance client onboarding processes? Numbers speak volumes, so let us know how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at PostGrid
✨Know Your Stuff
Make sure you have a solid understanding of PostGrid's services and how they fit into the UK market. Brush up on Royal Mail standards and GDPR regulations, as these will be crucial in your role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Strategic Mindset
Prepare examples from your past experience where you've successfully managed operations or logistics in a similar environment. Highlight your ability to think strategically while also being hands-on. This will demonstrate that you can balance the big picture with day-to-day tasks.
✨Build Rapport
As an expert relationship builder, it's essential to connect with your interviewers. Be personable and engage them in conversation. Share anecdotes that reflect your ability to work with diverse teams and stakeholders, especially within the UK print industry.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in PostGrid's future and your potential role in it. Inquire about their expansion plans, challenges they face in the UK market, or how they measure success in their operations. This not only shows your enthusiasm but also your strategic thinking.
