At a Glance
- Tasks: Drive new business and manage client relationships in a fast-paced logistics environment.
- Company: Join a leading last-mile logistics platform with a dynamic culture.
- Benefits: Competitive salary, performance incentives, and opportunities for professional growth.
- Other info: Supportive work environment with opportunities to showcase your skills.
- Why this job: Make a real impact on customer success and business growth.
- Qualifications: 3+ years in B2B sales or account management, ideally in SaaS or logistics.
The predicted salary is between 40000 - 50000 £ per year.
Join a leading last‐mile logistics platform as a Sales & Account Manager. This role is crucial for driving new business across the UK market and managing client relationships from initial contact through onboarding and growth. If you are a dynamic professional with a blend of hunting and farming sales skills, this position offers the opportunity to significantly impact our growth and customer success.
Responsibilities
- New Business Sales: Prospect and qualify new clients using outbound calls, emails, LinkedIn, and events. Conduct discovery calls to understand prospect operations and pain points. Deliver tailored demos of our logistics platform, highlighting its benefits. Manage a structured sales pipeline in the CRM, preparing proposals and negotiating terms. Close new deals, meeting monthly and quarterly targets, and ensure smooth handover to the implementation team.
- Account Management and Retention: Serve as the primary contact for a portfolio of accounts, handling day‐to‐day queries and commercial discussions. Build strong relationships with key stakeholders, acting as a trusted advisor on driver onboarding and compliance. Conduct regular reviews to track client adoption, performance, and satisfaction. Monitor key metrics to identify risks early and prevent churn. Coordinate with internal teams to resolve issues and maintain high service levels.
- Upsell, Cross‐sell, and Expansion: Identify opportunities to add value through additional modules and services. Develop and present business cases for upgrades and expansions. Track and report on revenue from upsells and expansions.
- Onboarding Collaboration: Collaborate with the onboarding team to ensure expectations and timelines are aligned. Participate in kickoff calls with new clients to establish clear objectives and roles.
- Reporting, Process, and Feedback: Maintain accurate records in the CRM and provide regular reports on sales activities. Capture client feedback to help refine our platform and services. Contribute to sales collateral and participate in trade shows and logistics exhibitions.
Qualifications
- 3+ years of experience in B2B sales, account management, or customer success, ideally within SaaS, logistics, or workforce management.
- Proven track record of meeting or exceeding sales and retention targets.
- Strong commercial acumen with the ability to construct simple ROI narratives.
- Excellent communication and presentation skills, adept at running remote demos and on‐site meetings.
- Highly organised, capable of managing multiple accounts and deadlines.
- Proficient with CRM tools (e.g., HubSpot, Pipedrive, Salesforce) and basic reporting dashboards.
- Experience with SME owner‐operators and operations managers in fast‐paced environments is highly desirable.
Benefits & Compensation
- Competitive salary and performance incentives.
- Opportunities for professional growth and development.
- Dynamic and supportive work environment.
Sales & Account Manager in Westminster employer: Postaladdress Uk
Join a dynamic last-mile logistics platform that prioritises employee growth and development, offering a competitive salary and performance incentives. Our supportive work culture fosters collaboration and innovation, making it an ideal environment for Sales & Account Managers to thrive and make a significant impact in the UK market.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Account Manager in Westminster
✨Tip Number 1
Get your networking game on! Reach out to connections in the logistics and sales sectors. Attend industry events, webinars, or even local meetups. You never know who might have a lead or insight that could land you that Sales & Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, prepare to demonstrate your sales prowess. Bring examples of how you've successfully managed accounts or closed deals in the past. Tailor your stories to highlight your experience with B2B sales and client retention.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your enthusiasm and keeps you top of mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Sales & Account Manager position.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. It not only streamlines your application but also shows your genuine interest in joining our team. So, don’t hesitate—submit your application and let’s get the conversation started!
We think you need these skills to ace Sales & Account Manager in Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Sales & Account Manager role. Highlight your B2B sales experience and any relevant achievements that showcase your ability to meet targets. We want to see how you can drive new business and manage client relationships!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts or closed deals in the past. We love a good story that shows your skills in action!
Show Off Your Communication Skills:As a Sales & Account Manager, communication is key. Make sure your application is clear, concise, and free of typos. We want to see that you can present ideas effectively, just like you would in a demo or client meeting!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Postaladdress Uk
✨Know Your Product Inside Out
Before the interview, make sure you understand the logistics platform thoroughly. Familiarise yourself with its features, benefits, and how it solves common pain points for clients. This will help you confidently discuss how you can leverage the product to drive new business and enhance client relationships.
✨Prepare for Discovery Questions
Anticipate questions about how you would conduct discovery calls. Think about the types of questions you would ask to uncover a prospect's needs and challenges. Practising these scenarios can help you demonstrate your hunting skills and show that you can effectively engage potential clients.
✨Showcase Your Relationship-Building Skills
Be ready to share examples of how you've built strong relationships with clients in the past. Highlight your experience in account management and how you've acted as a trusted advisor. This will illustrate your ability to manage accounts and ensure client satisfaction, which is crucial for this role.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple accounts and deadlines, be prepared to discuss how you stay organised. Share specific tools or methods you use to keep track of your sales pipeline and client interactions. This will show that you can handle the demands of the position effectively.
