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- Tasks: Oversee daily service operations and coordinate maintenance for fire safety systems.
- Company: Dynamic company in the fire and security sector with a focus on customer satisfaction.
- Benefits: Competitive salary, career progression, and a supportive team environment.
- Other info: Join a motivated team with opportunities for professional growth.
- Why this job: Lead impactful projects and ensure safety while developing your management skills.
- Qualifications: Experience in service management or as a senior engineer in fire and security.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced Service Manager or a Senior Engineer looking to move on their career to the next step. The role will be to oversee and control the daily delivery of service operations, ensuring works are completed safely, efficiently, and to a high standard. You will play a key role in coordinating planned maintenance and reactive works, supporting engineers, and acting as the central link between clients, engineers, and internal teams.
Key Responsibilities
- Organising and coordinating PPM schedules and reactive service requests
- Conducting site visits to quote on jobs
- Managing field engineers, subcontractors, and third-party suppliers
- Tracking workloads and job progress through service management software (e.g., Simpro or similar)
- Producing RAMS and ensuring all works meet health & safety requirements
- Serving as the primary contact for customers, contracts, and stakeholders
- Participating in contract review meetings and preparing KPI performance reports
- Reviewing service reports and resolving any compliance or quality issues
- Preparing and issuing quotations for remedial and additional works
- Assisting with invoicing, tracking service revenue, and supporting forecasts
- Maintaining accurate and up-to-date records across internal systems
About You
You will be an organised, motivated professional with a structured approach to service coordination and a strong focus on customer delivery. Previous experience in a Service Manager or Senior Alarm Engineer role is required, along with a background within the fire and security sector. Proven experience managing service or PPM contracts and working knowledge of service management systems such as Simpro is essential. Excellent attention to detail with the ability to juggle competing priorities is also necessary.
Active Fire Service Manager in London employer: Postaladdress Uk
Contact Detail:
Postaladdress Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Active Fire Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security sector. Attend industry events or join relevant online forums. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of service management systems like Simpro. Bring up specific examples from your past roles that highlight your ability to manage service operations effectively.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on health and safety regulations. As a Service Manager, you'll need to ensure compliance, so being well-versed in this area will impress potential employers and show you're ready for the role.
We think you need these skills to ace Active Fire Service Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in service management or engineering, especially any relevant achievements that showcase your ability to oversee operations and manage teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Active Fire Service Manager role. Mention specific experiences that relate to coordinating maintenance and managing engineers, and don’t forget to show your enthusiasm for the position.
Showcase Your Technical Skills: Since the role involves using service management software like Simpro, make sure to mention your familiarity with such tools. If you have experience producing RAMS or working within health and safety regulations, be sure to include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at Postaladdress Uk
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems, especially if you've worked with service management software like Simpro. Be ready to discuss your previous experiences managing service contracts and how you ensured compliance and quality in your past roles.
✨Showcase Your Organisational Skills
As a Service Manager, organisation is key. Prepare examples of how you've successfully coordinated PPM schedules and managed workloads. Think about specific situations where your structured approach made a difference in service delivery.
✨Engage with the Interviewers
Don’t just answer questions; engage with your interviewers. Ask them about their current challenges in service operations and share your thoughts on how you could help. This shows you're not only interested but also proactive in finding solutions.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think of times when you had to resolve compliance issues or manage a difficult client situation. Be ready to explain your thought process and the outcomes of your actions.