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- Tasks: Provide exceptional customer service and manage queues efficiently.
- Company: Join TGJones, a trusted British brand with a fresh vision.
- Benefits: Enjoy employee discounts, flexible shifts, and a supportive work culture.
- Why this job: Be part of a team that values your ideas and growth.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Inclusive workplace where everyone can be themselves.
The predicted salary is between 10 - 12 £ per hour.
8hrs must be able to work afternoons including Saturdays. We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £7.57
- 18-20: £10.03
- 21+: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role:
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more! At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in West Wickham employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in West Wickham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Post Office Counter Clerk, you'll be interacting with customers all day. Think about how you can provide exceptional service and maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to showcase your adaptability! The job requires flexibility, so think of examples from your past where you've had to adapt to changes or challenges. This will demonstrate that you're the right fit for the dynamic environment at TGJones.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the TGJones family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Post Office Counter Clerk in West Wickham
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you connect with people and provide exceptional service, so share specific examples that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Post Office Counter Clerk role. Remember, less is often more!
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and qualities mentioned in the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Post Office
✨Know Your Customer Service Basics
As a Post Office Counter Clerk, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Familiarise Yourself with the Role
Read up on the specific duties of a Post Office Counter Clerk. Understand the processes involved in managing queues, handling travel money, and taking care of bills. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss how you work well with others. Think of examples where you've supported colleagues or contributed to a team goal. Highlighting your collaborative skills will resonate well with the interviewers.
✨Be Ready for Flexibility Questions
Since the job may require working afternoons and Saturdays, be prepared to discuss your availability. Show that you're adaptable and willing to meet the company's needs. This will demonstrate your commitment to being a reliable team member.
