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- Tasks: Provide exceptional customer service and manage transactions at the Post Office.
- Company: Join TGJones, a trusted British brand with a fresh vision.
- Benefits: Competitive pay, employee discounts, flexible shifts, and a supportive work environment.
- Why this job: Be part of a team that values your ideas and fosters growth.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Inclusive workplace where everyone can be themselves and thrive.
The predicted salary is between 10 - 12 £ per hour.
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 18-20: £10.03
- 21+: £12.25
We are currently recruiting for 2 positions - both 10 hour contracts. To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training covers Introduction, Processes, Practical Skills & Systems Training may take place at a different location – flexibility required!
About the role:
- As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.
- You’ll handle key responsibilities including:
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in Trowbridge employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in Trowbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for customer service and teamwork during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects your commitment to the role as a Post Office Counter Clerk.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Post Office Counter Clerk in Trowbridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Post Office Counter Clerk. We want to see your passion for customer service shine through!
Show Off Your Team Spirit: Since teamwork is key in this role, don’t forget to mention any previous experiences where you’ve worked well with others. We love to see how you can contribute to our supportive culture at TGJones!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, just like we do with our customers!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Post Office
✨Know the Role Inside Out
Before your interview, make sure you understand what a Post Office Counter Clerk does. Familiarise yourself with the key responsibilities like providing exceptional customer service and managing queues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about connecting with customers, think of examples from your past experiences where you've delivered great service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will demonstrate your passion for providing an exceptional experience.
✨Be Ready for Teamwork Questions
As a Post Office Counter Clerk, you'll be part of a team. Prepare to talk about your experiences working in teams, how you support colleagues, and how you contribute to a positive work environment. Highlighting your adaptability and motivation to achieve results will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or company culture at TGJones. This shows your enthusiasm for the position and helps you determine if it’s the right fit for you.
