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- Tasks: Provide exceptional customer service and manage queues at the Post Office.
- Company: TGJones, a trusted British brand with a fresh approach.
- Benefits: In-store discounts, flexible shifts, employee assistance, and pension scheme.
- Why this job: Join a supportive team and make a real difference in your community.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Inclusive workplace that values diversity and personal growth.
Post Office Counter Clerk – 10 Hour Contract – 1 x Sunday 4 hour shift & 1 x Wednesday 6 hour shift per week.
Pay
- 16‑18 years: £7.57
- 18‑20 years: £10.03
- 21+ years: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3‑Day Post Office Counter Training
Covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us. Key responsibilities will include:
- Delivering exceptional customer service to all customers.
- Managing queues and ensuring that customers can access the services they need quickly and simply.
- Meeting high standards of governance and attention to detail.
- Being part of a team and supporting colleagues.
About you
- A passion for customers, having an exceptional experience in store.
- Confidence in communicating within the team.
- Motivation to achieve fantastic results and standards.
- Adaptability to meet company requirements and goals.
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in‑store employee discounts, generous 3rd‑party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you — you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk - 10 Hour Contract in Rottingdean employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk - 10 Hour Contract in Rottingdean
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and adaptability, as these are key for the Post Office Counter Clerk role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team at TGJones.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Post Office Counter Clerk - 10 Hour Contract in Rottingdean
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you connect with people and provide exceptional service, so share specific examples that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Post Office Counter Clerk role. Remember, less is often more!
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'teamwork' and 'attention to detail', to show us you understand what we’re looking for and how you can contribute.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at TGJones!
How to prepare for a job interview at Post Office
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Post Office Counter Clerk involves. Familiarise yourself with the key responsibilities like delivering exceptional customer service and managing queues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing great customer experiences, think of examples from your past where you've excelled in customer service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will demonstrate your passion for helping others.
✨Be Ready for Teamwork Questions
As a Post Office Counter Clerk, you'll be part of a team. Prepare to talk about your experience working in teams, how you support colleagues, and how you contribute to a positive work environment. Highlighting your adaptability and communication skills will show that you’re a great fit for their collaborative culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for growth within TGJones. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
